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Lead and develop the Enterprise & Technical Support team to deliver premium customer experiences. Manage KPIs, coach staff, drive operational improvements with Support Ops, and collaborate with Sales, Product, and Engineering to resolve complex enterprise issues. Use product analytics to surface trends, inform product improvements, and support high-complexity escalations.

Lead and deliver cross-functional programs for Figma Weave from strategy through rollout. Own operating cadence, build dashboards and inspection mechanisms, design AI-powered automations to remove manual work, develop business cases, craft executive narratives, and support budget and operational rigor. Partner with product, marketing, customer experience, and operations to translate priorities into measurable programs and ship solutions.

As a Software Engineer at Figma, you'll design, build, and ship full-stack features, collaborating across teams to enhance user experience and system reliability.

Lead and grow the New York IT Operations team, manage escalations, build helpdesk dashboards (CSAT, SLAs), streamline processes, manage procurement and vendors, and deliver cross-functional IT projects to scale support for a growing global organization.

The Manager of Software Engineering for Growth Platform will lead the engineering team, shape the platform's vision, and collaborate with multiple departments to enhance product capabilities and scale growth.

The Director of Federal Sales will design go-to-market strategies, manage federal sales teams, cultivate relationships, and analyze sales metrics.

You will manage full-cycle recruiting for business organizations, develop strategies for key roles, engage passive talent, and contribute to initiatives on belonging and equity.

Build and deploy AI agents, automations, and integrations for marketing; productize reusable workflows; coach marketers on adoption; measure impact (agents live, hours saved, revenue driven); maintain versioned prompt/skill libraries and document playbooks.

The Commercial Solutions Consultant at Figma will support the sales team, guide customers in using the Figma platform, and manage IT and Security relationships, among other responsibilities.

The Product Marketing Manager develops audience intelligence and messaging architecture for coherent and effective product launches, and collaborates with teams to integrate persona frameworks and market insights into marketing strategies.