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Troubleshoot complex technical issues for Figma customers across platforms, own end-to-end bug investigation, collaborate with Engineering and Product, communicate with customers via support channels, recommend tooling/process improvements, and contribute to documentation and community support.

Partner with Sales and cross-functional teams to design and deliver technical, pre-sales solutions that demonstrate Payload within the Figma platform. Lead demos, technical discussions, and solution design; manage IT/security requirements and questionnaires; collaborate with Product and Support to drive secure adoption and influence roadmap. Provide timely technical support to customers and scale technical sales efforts.

Manage adoption journeys for large strategic customers by designing and delivering tailored enablement plans, driving product adoption, conducting training, building cross-functional relationships, and partnering with sales and technical teams to ensure long-term customer success and expansion.

Design engaging user experiences for Figma's platform, applying interaction design principles and collaborating with cross-functional teams to refine product direction and quality.

The Strategic Account Executive will develop executive relationships, build a sales pipeline, navigate complex sales processes, and ensure sales effectiveness among strategic accounts.

The Product Designer, AI Models role involves collaborating with AI researchers to improve model performance, developing design principles, and overseeing the quality of AI-generated outputs. You'll bridge the gap between AI research and design, enhancing tools for designers.

The AI Applied Scientist will conduct research in AI, develop models, collaborate with engineers, and enhance Figma's products through advanced machine learning techniques.

The Strategic Account Executive will manage top-tier Enterprise accounts, driving sales and nurturing relationships with C-level executives to maximize expansion opportunities and ensure customer success.

The Customer Enablement Manager at Figma will guide large customers to maximize platform value through tailored strategies and effective adoption practices, collaborating with internal teams and stakeholders to ensure long-term success.

As a Product Designer in Growth & Monetization, you'll design intuitive solutions that enhance user experience, collaborating across teams to balance user needs with business goals.