Top Tech Jobs & Startup Jobs

Owns a major Customer Success Platform roadmap workstream from discovery through adoption. Translates business needs into requirements, prioritizes initiatives, partners with engineering, leads UAT and releases, and measures adoption and ROI. The role embeds AI and automation into workflows, communicates strategy and risks to executive stakeholders, and drives cross-functional execution through influence without direct authority.

Design, develop, test, and optimize scalable full-stack software products. Collaborate with product managers, build modern user interfaces, integrate automated testing into CI/CD workflows, conduct design and code reviews, and improve performance, reliability, observability, and production readiness. The role also involves applying AI-powered tools and validating datasets, model predictions, and inference consistency.

Leads and mentors UX designers while managing multiple design programs for ServiceNow University. Guides teams through research, ideation, prototyping, testing, and delivery; partners with product, engineering, and research teams; oversees design systems; presents UX strategy to executives; and drives user-centered digital experiences for customers, partners, and employees.

Leads adoption, implementation, deployment, and configuration of the Armis platform for strategic customers. Advises technical and executive stakeholders on security use cases, platform utilization, and value realization. Builds trusted customer relationships, advocates internally, coordinates cross-functional teams, manages integrations, and identifies growth opportunities. Requires strong technical expertise in network engineering, security environments, service delivery, and technical account management, with hands-on platform guidance and up to 20–25% travel.

Partners with business leaders on workforce planning, succession, organization design, change management, culture, leadership development, and employee engagement. Advises leaders, coaches managers, analyzes workforce trends, operationalizes talent initiatives, and collaborates with HR centers of excellence to deliver effective people solutions. Influences business decisions and supports organizational growth in a fast-paced environment.

Manage an enterprise customer portfolio, advocating for customers and driving adoption, usage, technical health, and business outcomes from ServiceNow products. Provide prescriptive guidance, develop success plays and customer use cases, coordinate internal teams to resolve issues, oversee projects, and ensure customers maximize their ServiceNow investment. The role requires at least seven years of related experience, AI application experience, independent project leadership, analytical problem-solving, collaboration, and ServiceNow certifications.

Drive new SaaS business revenue within a federal enterprise territory. Build relationships with C-suite and cabinet-level executives, develop account and territory strategies, coordinate cross-functional virtual teams, advise customers on IT roadmaps, identify deal resources, negotiate contracts, achieve sales targets, and promote customer success. The role requires extensive U.S. Federal software or solutions sales experience and travel up to 50%.

Leads complex product launches and market activation initiatives across multiple teams, workstreams, stakeholders, and executive audiences. Builds integrated plans, manages dependencies, risks, milestones, and launch readiness reviews; coordinates portfolio sequencing and launch-day command centers; develops executive dashboards and communications; and drives continuous improvement. The role requires strategic program orchestration, strong stakeholder influence, executive presence, and the ability to deliver high-visibility launches under compressed timelines.

Administer and support ServiceNow and SAP platforms, including production and sub-production environments, integrations, deployments, upgrades, troubleshooting, user management, and governance. Develop scripts and automation for monitoring and manual processes, maintain documentation, support incident resolution, and establish technical debt remediation and controls frameworks. Collaborate with engineering and support teams, provide training, improve release and instance management, and participate in on-call coverage.

Provides technical pre-sales consulting for ServiceNow solutions, leading discovery workshops, product demonstrations, technical discussions, competitive positioning, and partner collaboration. Supports sales teams in achieving territory revenue goals, shares customer feedback with product management, and participates in marketing events. Requires 7+ years of pre-sales or sales engineering experience, ServiceNow or cloud software expertise, territory management skills, and practical AI experience.