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Collaborate with Cloud Capacity Engineering leadership to develop and execute robust programs for customer satisfaction. Create capacity plans to meet customer demands driven by AI. Address organizational challenges and drive change within the team and partner organizations. Engage with executive stakeholders and monitor effectiveness of implemented solutions.

The Solution Sales Executive will drive the market success of ServiceNow's App Engine and Automation Engine products, focusing on low-code development, digital transformation, and customer engagement. Responsibilities include developing territory strategies, supporting account teams, and promoting diversity and inclusion. Requires at least 10 years of experience in leading solution wins and driving customer engagement.

As a Customer Success Architect at ServiceNow, you will deliver consultancy and services to Fortune 500 companies up to the CxO level, building relationships, and acting as a trusted advisor in various areas like Vision & Strategy, Partner Management, and Implementation Strategy. Your goal is to ensure successful digital transformations and high customer satisfaction ratings.