Top Tech Jobs & Startup Jobs

Lead a team to measure and improve enterprise search relevance and ranking using ML and LLM/RAG techniques. Manage end-to-end model development, evaluation, deployment, cross-functional collaboration, and team growth to ensure scalable, production-grade search quality.

Build and improve enterprise conversational search and question-answering systems using IR and generative AI. Implement retrieval, matching, ranking, and summarization across heterogeneous knowledge sources, develop LLM-enabled features, and create evaluation metrics addressing enterprise constraints like security, privacy, and scalability.

Pre-sales technical and domain expert focused on telecommunications. Lead discovery workshops and product demos, align ServiceNow solutions to telco operations, advise customers and sales on strategy, provide product feedback, mentor peers, and support events and executive briefings to drive telecom opportunities and revenue.

Pre-sales technical consultant supporting solution sales: lead discovery workshops, deliver product demonstrations, answer technical questions, influence product roadmap, collaborate with sales/product teams, manage territory and pipeline, and represent the product at events.

Sell ServiceNow SaaS to enterprise customers by developing C‑suite relationships, building account and territory plans, driving new business, orchestrating cross-functional deal teams, and advising customers on AI and IT roadmap alignment.

Improve enterprise search relevance for a question-answering platform by crafting and optimizing ranking features, building algorithm frameworks, enabling parallel ranking experiments with tooling, analyzing query logs, and developing metrics to evaluate and boost answer quality across heterogeneous knowledge sources.

Design and build agentic AI orchestration for security operations: architect MCP/agent frameworks, automate end-to-end incident response, lead proactive threat hunting, integrate offense/defense automation, act as technical escalation for complex incidents, and validate automated defenses through simulation testing.

Lead engineering and product efforts to design and implement Agentic AI and conversational/web features using LLMs. Collaborate with ML experts, PM, UX, and GTM to scope, deliver, and scale enterprise AI product capabilities across customers and markets while mentoring engineers and shaping product direction.

Lead product strategy and execution for an enterprise-scale AI-powered search platform. Own platform scalability, search quality metrics, ML performance tradeoffs, cross-functional roadmaps, and translate ambiguous user needs into clear specs and success metrics to deliver performant, enterprise-grade AI search features at scale.

Advise customers and partners on ServiceNow platform architecture, instance strategy, integrations, technical governance, and platform health. Translate business goals into architectural blueprints and roadmaps, reduce technical debt, support sales scoping, and lead enterprise-level design across large programs to ensure long-term successful outcomes.