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The Portfolio Success Manager at ServiceNow oversees a portfolio of customers to help them achieve business outcomes, foster product adoption, and promote customer success. Responsibilities include ensuring customer satisfaction, promoting best practices, and resolving escalated client issues.
As the AVP, Global Business Development Leader for ServiceNow's IT Service Management (ITSM) and IT Operations Management (ITOM) product suites, you will drive global market success by defining GTM strategy, enabling sales teams, engaging with customers, collaborating across business units, staying ahead of the competition, messaging platform capabilities effectively, supporting partner channels, coaching sales teams, and leading the organization.
The Area VP of Sales is responsible for leading various verticals for the Federal Civilian business, managing a team of Regional Directors and Senior Account Executives. Their role includes developing sales strategies, growing market share, recruiting specialized sellers, and fostering customer relationships.
The Senior Customer Success Architect will develop C-level executive relationships and improve customer outcomes leading to product adoption and value realization. Responsibilities include strategic planning, business value identification, governance frameworks, and managing large enterprise programs. The ideal candidate will have a successful track record in management consulting and transformation.
Seeking a Senior Partner Sales Operations Specialist to support the Global Partner Channel team in accelerating partner business growth by providing operations support. Responsibilities include planning, reporting, process optimization, pipeline realization, on-boarding, and compensation design and administration. Must have strong communication, organizational, and analytical skills. Bachelor's degree preferred with 2-4+ years of relevant experience in software sales organizations.
Support and manage cross-channel media campaigns in AMS, collaborate with ad operation teams and manage budgets, project manage custom content with media partners, and maintain regular communication with internal teams. Must have 3+ years of experience in B2B brand media strategy and planning.
Develop and implement strategic plans to drive data product partnerships, stay updated on market trends, build relationships with key decision makers, ensure customer satisfaction and retention, collaborate with sales and customers, act as a liaison between product management and customers.
ServiceNow is seeking a Senior Program Manager to scale, manage, and innovate on the Authorised Training Partner programs across the Asia-Pacific region. Responsibilities include recruiting, onboarding new partners, setting goals, collaborating with cross-functional teams, providing strategic guidance, and owning the internal training sales enablement strategy. The role requires 20% travel per year.
ServiceNow is seeking a Training and Adoption Lead to lead customers through custom training and user adoption initiatives. The ideal candidate will manage demanding deadlines, deliverables, facilitate training and workshops, oversee a cross-functional team, and ensure content and delivery meet company standards. Responsibilities include leading custom training and adoption engagements, focusing on product development, preparing deliverables, conducting workshops, developing training content, and delivering projects that enable customer success and adoption.
As a Sr Enterprise Account Executive at ServiceNow, you will drive new business sales revenue through account planning, territory planning, and building relationships with C-suite personas. You will act as a trusted advisor to customers and identify the right resources to bring into deals. This role requires 10+ years of sales experience and a focus on customer success in a team environment.
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