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Advise customers on ServiceNow platform architecture, governance, integrations, instance health, and technical roadmaps. Collaborate with executives, enterprise architects, partners, and delivery teams to design scalable solutions, reduce technical debt, and support sales scoping and estimation while contributing platform best practices.

Identify and close net-new accounts in the Baltics by developing territory and account strategies, prospecting creatively, advancing deals to close, and transitioning new customers to Account Management while meeting new revenue targets.

Drive new SaaS license revenue through account and territory planning, prospect research, field sales, and C-suite relationship building. Orchestrate account strategies across virtual teams, advise on IT roadmaps, integrate AI solutions, and identify specialists to close deals.

Serve as a Principal Workflow Architect advising enterprise customers on ServiceNow architecture and integrations. Design complex solutions, lead workshops, perform hands-on ServiceNow development (Flow Designer, REST, JavaScript, HTML/CSS, SSO, domain separation, mid-servers), mentor teams, scope engagements, and contribute thought leadership. Support both SaaS and self-hosted environments and travel within MEA as needed.

Drive new business and account growth for ServiceNow CRM & Industry solutions. Build territory strategy, run executive-level meetings and demos, manage sales cycles and forecasting, support partners, and ensure customer satisfaction. Use CRM and data sources to source leads and maintain accurate forecasts. Occasional travel (≈10%) for briefings and trainings.

Sell ServiceNow software to commercial clients (1,000–5,000 employees) across CEE. Build territory plans, prospect, demo products, win new logos, expand accounts, partner with marketing, maintain CRM hygiene, and manage executive relationships while traveling ~30–40%.

Drive net-new enterprise logo sales in Greece for ServiceNow by building territory plans, prospecting targeted accounts, advancing and closing complex SaaS deals, and transitioning closed accounts to Account Management. Leverage AI/analytics, partners, and sales tools to execute strategy, meet revenue targets, and travel extensively throughout Greece.

Design, build, and operate production-grade agentic AI systems that reason over enterprise data, execute workflows, and run safely at scale. Focus areas include multi-agent orchestration, retrieval-grounded reasoning (RAG), model integration, observability, governance, and technical leadership to ship reliable, low-latency autonomous agents in production.

Own and grow revenue within a portfolio of large ServiceNow accounts. Manage executive relationships, lead cross-functional virtual teams to design ServiceNow solutions, develop worldwide account plans and roadmaps, build multi-tiered client trust to CxO level, and hit targets for licenses, renewals, and professional services. Travel up to 50%.

Lead partner and channel strategy for EMEA North, owning partner recruitment, GTM execution, revenue targets, partner enablement, and cross-functional alignment. Manage a team of channel managers, build partner ecosystem (resellers, GSIs, MSPs, ISVs, hyperscalers), run joint GTM and demand generation, set KPIs and QBRs, and drive partner-led growth while minimizing channel conflict.