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The VP of People Science & AI is responsible for integrating data analytics and AI into talent strategies to enhance employee experience and drive organizational performance. They will lead strategic initiatives, oversee AI implementation, conduct research for insight-driven HR practices, and build a high-performing team.

In this role, you will develop high-quality, scalable, and reusable code. You'll collaborate with product owners to understand requirements and take ownership of your code from design through delivery. You'll also mentor colleagues and contribute to both new product features and enhancements of existing products.

The Principal Customer Success Architect will develop executive relationships with customers to enhance ServiceNow's influence, guide digital transformations, and foster product adoption. Responsibilities include delivering consultative support, leading multi-disciplinary teams, coaching, providing thought leadership, and promoting best practices to improve customer outcomes.