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The Principal Engagement Manager will lead a delivery team focused on implementing the ServiceNow platform, ensuring successful customer outcomes through strong communication and project governance. Responsibilities include managing engagements, collaborating with account teams, mentoring team members, and proactively tracking project risks and resolutions.

The Senior Solution Consultant will support global partnerships and channel partners by providing pre-sales support, technical product advice, and ongoing communication of ServiceNow solutions. Responsibilities include managing partner relationships, collaborating on business development opportunities, mentoring other consultants, and building a ‘ServiceNow First’ approach to effectively sell to customers.

In this role, you will assist Digital Sales teams by qualifying customer needs, delivering product demonstrations, and scoping Proof of Concept engagements. Additionally, you will provide mentoring, stay updated on product developments, support marketing events, and act as a subject matter expert during executive briefings.