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As a Support Account Manager, you will provide proactive and reactive support services, acting as a central contact for high-profile customers. Your responsibilities include resolution of customer issues, preparing status reports, facilitating communication between teams, and driving service improvements.
The Senior Implementation Expert guides customers in making informed decisions while implementing ServiceNow products. This role involves collecting, analyzing, and publishing insights to foster effective implementation practices. It includes collaboration with various teams and stakeholders to enhance service delivery and drive product growth through expert knowledge and community engagement.
The Senior Systems Engineer will support on-premises customers by delivering solution architecture, collaborating with various teams, and ensuring the implementation of scalable software and database architecture. Responsibilities include optimizing performance, recommending code tuning, and researching new technologies.
The Director of Solution Consulting for State & Local Government and Education at ServiceNow leads a pre-sales team, driving customer engagement and showcasing the ServiceNow platform. This role involves developing team capabilities, collaborating with sales leadership, and strategizing for business growth in a high-demand market, while also fostering a supportive environment for team development and influence across the organization.
The role involves developing product strategies for ServiceNow Platform features, optimizing solutions, mentoring junior product managers, and effectively communicating with stakeholders. The candidate should possess a strong background in ServiceNow platform implementation and have a vision that aligns with organizational goals.
The Director of Solution Consulting will lead a pre-sales team focusing on US State & Local Government and Education, driving results through engagement, strategy, and team development. Responsibilities include collaborating with sales leadership, enhancing team capabilities, and addressing client challenges using ServiceNow solutions.
The Director of Solution Consulting will lead a team in the pre-sales process, focusing on customer engagement and showcasing the ServiceNow platform. They will develop team capabilities, collaborate with sales leadership, understand customer challenges, and create strategies for business growth in the State and Local Government and Education sectors.
The Director of Solution Consulting will lead the pre-sales team for State & Local Government and Education, focusing on customer engagement and showcasing the ServiceNow platform's capabilities. Responsibilities include defining strategy, aligning teams, mentoring staff, collaborating across departments, and driving sales growth while addressing market challenges.
The Investor Relations Manager supports the investor relations program by enhancing shareholder value through effective communication of the company's strategies and financial performance. This role involves analyzing financial data, collaborating with teams to craft investor messaging, providing insights to management, and identifying trends in investor discussions.
As a Staff UX Researcher, you will represent customer needs through the product lifecycle, applying research techniques to influence product strategy. You'll analyze qualitative and quantitative data, validate design directions through usability testing, and communicate findings through user segments and various artifacts. Mentorship to team members is also a key responsibility.
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