Top Tech Jobs & Startup Jobs

Leads engineering teams building AI-native, assistive, and autonomous products for IT operations management. Owns technical strategy, architecture, delivery, reliability, and engineering standards across distributed systems, data ingestion, agentic frameworks, and feedback loops. Hires, coaches, and develops engineers and managers while diagnosing product value gaps and directing improvements. Partners with Product, Design, Security, Operations, Sales, and Customer Success to align roadmaps, ensure compliance, and deliver customer outcomes.

Build and operate enterprise IAM platforms, integrations, provisioning workflows, and lifecycle automation. Lead CI/CD and infrastructure-as-code initiatives using GitLab, Jenkins, Terraform, Ansible, and Puppet. Develop full-stack IAM services, apply analytics and AI to identity governance, and ensure scalable, reliable, auditable systems. Mentor junior and mid-level engineers, lead technical initiatives, conduct design and code reviews, and collaborate with security, compliance, product, and engineering teams.

Build and operate enterprise IAM platforms and ServiceNow integrations. Lead CI/CD automation using GitLab, Jenkins, and Nexus; implement infrastructure as code with Terraform, Ansible, and Puppet; develop full-stack identity workflows; and apply analytics and AI to identity governance. Drive scalable, secure, observable systems, lead technical initiatives, conduct design and code reviews, collaborate cross-functionally, and mentor junior and mid-level engineers.

Drive new SaaS business revenue across state and local government accounts through territory planning, prospect research, account strategy, and field sales. Build C-suite relationships, lead virtual account teams, advise customers on IT roadmaps and ServiceNow solutions, coordinate specialist resources, negotiate deals, achieve sales targets, and promote customer success. Travel up to 50% may be required.

Leads database performance engineering and SWAT operations for large-scale production environments. Responsibilities include query optimization, scalability, reliability, observability, capacity planning, incident response, customer escalations, root cause analysis, automation, and continuous improvement. Manages recruitment, development, performance reviews, prioritization, onboarding, and 24/7 on-call coverage while partnering with application, platform, and infrastructure teams to improve ServiceNow platform resilience.

Leads enterprise customer experience strategy at ServiceNow, owning NPS methodology, customer journey and lifecycle modeling, CX investment prioritization, and executive and board-level reporting. Influences Product, Sales, Support, Marketing, and Customer Excellence leaders to address customer friction and improve renewal, expansion, and support outcomes. Manages a three-person senior team and establishes measurement standards, accountability, and follow-through.

Design and lead production agentic AI systems for CPQ workflows, including multi-agent orchestration, async execution, streaming, state management, tool boundaries, MCP and A2A interoperability, RAG, and context engineering. Own the agent execution Harness, make architecture and performance decisions, support classical ML pipelines, and provide full-stack integration across Python, Java/Spring Boot, React, TypeScript, and Lit. Work directly with customers and product teams to deploy solutions and set technical direction.

Lead architecture, roadmap, and implementation for Veza’s scalable Access Graph data platform. Solve complex distributed-systems and graph-database challenges, establish engineering standards, improve reliability and performance, and deliver backend services in Go. Drive cross-team planning, technical decisions, design reviews, and stakeholder alignment while mentoring engineers and team leads. Ensure high standards for correctness, testing, documentation, support, rollback safety, and responsible use of AI-assisted engineering tools.

Lead adoption, implementation, deployment, and configuration of the Armis platform for platinum-level customers. Advise technical and executive stakeholders on security use cases, platform utilization, and value realization. Build trusted customer relationships, advocate internally, coordinate cross-functional teams, support integrations, and identify growth opportunities. Serve as a technical subject matter expert while partnering with Product, Engineering, Support, Sales, and Training teams. Travel may be required up to 20–25% per quarter.

Design, build, deploy, and operate production optimization applications using advanced algorithms, machine learning, APIs, data pipelines, concurrency, and automated evaluation. Specify and review AI coding-agent work, own system quality and reliability, monitor production services, respond to issues, and collaborate with customers and cross-functional teams to translate business requirements into scalable solutions.