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The Director, AMS Lead Strategic Advisor will focus on reducing customer churn and enhancing retention across the ServiceNow product portfolio. They will develop strategies to mitigate downsell risks, lead cross-functional teams in customer success initiatives, analyze revenue impacts, and communicate with stakeholders about customer health and value alignment.
The Solution Sales Executive will be responsible for overseeing the market success of ServiceNow's Customer & Industry Workflows products, developing sales strategies, managing accounts, establishing C-suite relationships, and ensuring customer satisfaction while driving revenue streams.
The Sr. Solution Sales Account Executive is responsible for driving sales success of ServiceNow's Customer & Industry Workflows products. This role involves developing sales strategies, managing key executive relationships, and collaborating with teams to ensure an outstanding customer experience. The executive will oversee account development and participate in closing opportunities to drive revenue growth.
In this role, you will manage a technical support team, ensuring they meet KPIs and improve customer satisfaction. You will handle customer escalations, optimize support processes, and lead initiatives for team development and operational efficiency. Your role includes managing major outages and driving a customer-first approach.
The Sr Advisory Solution Consultant is responsible for driving sales through technical and business consulting within the Customer Workflow unit. This includes leading workshops, developing client relationships, guiding strategic programs, providing product feedback, and supporting marketing events.
As a Senior Manager in Solution Consulting for Customer Workflows, you will lead a team of consultants to exceed sales goals, develop talent, manage presales strategies, and collaborate with sales teams. You'll also be responsible for resource allocation, training, and evaluating team performance, ensuring alignment with business objectives.
In this role, you will lead a team of Solution Consultants focused on Customer Workflows, ensuring they meet sales goals, develop business strategies, and enhance customer relations through effective presentations and hands-on support. You will also be responsible for developing team members, managing marketing efforts, and overseeing daily operations to improve efficiency and effectiveness.
As a Senior Manager in Solution Consulting for Customer Workflows at ServiceNow, you will lead a team to exceed sales goals, support team development, manage sales opportunities, and collaborate with cross-functional teams to drive customer success and value through the ServiceNow solutions.
The Senior Manager, Solution Consulting - Technology Workflows will lead a team of pre-sales Solution Consultants, managing their career development and hiring, while ensuring alignment with sales strategies. The role involves building strong relationships across various departments and focusing on securing technical wins in sales opportunities.
The ITAM Content Analyst participates in content auditing activities, interprets licensing terms, manages IT product information, creates process documents, and collaborates with team members to ensure high-quality IT asset management content. They audit a high volume of ITAM data and provide innovative solutions to challenges.
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