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The Financial Services Technical Lead at ServiceNow is responsible for consulting with customers on implementing Financial Services Operations solutions, focusing on their specific business challenges. Duties include serving as the primary technical contact, ensuring quality delivery, providing architectural guidance, and managing the onboarding process for new clients.

The Financial Services Technical Lead will consult with customers on implementing ServiceNow's Financial Services Operations solutions, ensuring quality project delivery, defining technical solutions, and providing architectural guidance. The role also involves understanding customer requirements and leading technical onboarding efforts to meet clients' needs.

The Financial Services Technical Lead consults with customers to implement ServiceNow's Financial Services Operations solutions, focusing on customer challenges. Responsibilities include serving as the primary technical contact, ensuring work quality, defining technical solutions, and leading onboarding for new clients.

The Financial Services Technical Lead serves as a key consultant for implementing ServiceNow's Financial Services Operations solutions, focusing on customer engagement and problem-solving in the banking and insurance sectors. Responsibilities include project delivery, solution design, technical onboarding, and ensuring the quality of the development team’s work while advocating for customer needs within the company.

In this role, you will manage a technical support team, oversee critical support metrics, develop team members, handle customer escalations, and drive daily incident management. You'll also evaluate processes for improvement and maintain a culture of teamwork.

The Senior Technical Support Engineer resolves technical issues for customers, ensuring effective case resolution and enhancing customer experience. They troubleshoot issues using various tools, manage challenging cases, and provide input for process improvements. This role requires excellent communication skills and a strong understanding of the ServiceNow platform and web application technologies.

The Sr. Solution Sales Account Executive is responsible for driving the success of ServiceNow's Customer & Industry Workflows products by developing sales strategies, managing executive relationships, and collaborating with various teams to deliver solutions. This role involves prospecting new business opportunities, conducting executive discussions, and ensuring customer satisfaction to generate ongoing revenue.