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The Key Account Manager at Pendo will focus on driving renewals and managing relationships with customers to achieve business outcomes. Responsibilities include researching contracts, building quotes, managing the pipeline, attaining quarterly targets, and working cross-functionally on renewal strategies.
As an Account Director, you will drive revenue growth by managing existing accounts and closing new business in your territory. Responsibilities include developing business opportunities, building executive awareness, tracking sales activity, and fostering collaboration within the sales team. You need a strong history of selling enterprise software to senior executives and expertise in managing diverse sales pipelines.
As a Product Designer at Pendo, you will engage in user research, create data-driven design solutions, collaborate with product and engineering teams, ensure design consistency, and contribute to refining internal processes. You will be involved in the entire design process, from ideation to implementation, with a focus on user needs and product innovation.
The Product Manager will define and deliver product strategy and roadmap, collaborate with cross-functional teams, understand customer workflows, and prioritize product features. They will utilize Agile principles, manage dependencies, and measure customer satisfaction to drive product success.
As an Account Manager at Pendo, you will focus on customer renewals and relationships, collaborating with internal stakeholders to ensure subscribers achieve positive outcomes. Your role requires strong analytical, sales, and operational skills to manage the opportunity pipeline, negotiate contracts, and contribute to account planning and strategy execution.
The Sr. Lifecycle Marketing Manager at Pendo will spearhead the development and execution of email marketing strategies, focusing on audience segmentation and campaign performance to enhance customer engagement and drive sales pipeline. The role requires collaboration with sales and various marketing teams, along with continuous analysis of data to optimize marketing efforts.
Technical Account Managers at Pendo provide strategic and technical guidance to customers ensuring they realize the full value of Pendo's platform. They manage customer relationships, consult on the product to deliver outcomes, and advocate for customers internally. The role involves collaborating with enterprise and strategic customers to impact ROI and success with new technologies.
As a Front End Engineer for Pendo's In-app Guides, you will develop features for guide building, management, analytics, and display. Your role involves implementing user-centered designs, maintaining quality through testing, and collaborating with team members in an agile environment.
As a Business Development Representative at Pendo, you will generate new sales leads, utilize various outreach methods such as calls, emails, and social media, and collaborate with Account Executives. Your role will involve learning about the Pendo platform and assisting in the sales process, while meeting performance metrics and engaging with prospects at events.
As an Enterprise Sales Engineer at Pendo, you will work closely with account executives to demonstrate the value of Pendo's platform to customers. Responsibilities include identifying customer pain points, delivering tailored presentations, executing proof of concept evaluations, and collaborating cross-functionally. Minimum qualifications include 5+ years in customer-facing roles, pre-sales experience, and technical skills in web technologies. A bachelor's degree is required.
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