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The Channel Account Specialist at Relay will drive revenue within the channel motion by exceeding customer and partners' expectations. Responsibilities include coordinating sales duties, liaising with internal teams, and providing exceptional customer service. The role involves ensuring partners and their customers have a seamless experience with multiple business units at Relay.

General application for candidates with experience in functional areas where Relay is growing. Applicants are encouraged to share their resumes for opportunities not listed on the Careers page. Relay is primarily hiring for their Raleigh, NC HQ but may consider remote hires for specific roles. Candidates must pass background and reference checks. Visa sponsorship is not provided, and applicants must be legally authorized to work in the US.

Relay, a tech startup in Raleigh, is seeking an Associate Product Manager to contribute to market strategy and product development. The role involves deep understanding of market segments, competitor analysis, and customer engagement to drive product success and market leadership. Travel may be required for customer interactions and research.

The Director, Strategic Partnerships will drive revenue growth with strategic prospects and customers through proactive outreach and account management. This role will also be responsible for identifying and refining criteria for targeted account partnerships, closing proof of concepts, delivering business plans, providing accurate forecasting and insights, creating value propositions, building executive-level relationships, and positioning solutions against competitors.

Manage customer accounts, communicate with customers, serve as a subject matter expert on product line, identify upsell opportunities, coordinate product releases, provide customer support, monitor analytics

As a Customer Success Manager at Relay, you will manage a portfolio of enterprise customer accounts and provide onboarding, support, and upselling of Relay products. You will serve as the subject matter expert on Relay products and act as the voice of the customer, communicating their needs to the internal teams. You will also monitor analytics and reporting for your portfolio and assist in troubleshooting sales demos and handling device replacements and returns.

The Manager, Revenue Strategy + Operations at Relay will focus on aligning business models, pricing, go-to-market motions, and support models with target customer segments to maximize growth and profitability. Responsibilities include evaluation & hypothesis testing, cross-functional collaboration, market analysis, and metrics & reporting. Qualifications include 5+ years of experience with strategy, financial analysis, and analytics, as well as strong financial modeling and communication skills. Bachelor's Degree in Business or related field required. This role offers an entrepreneurial environment in a tech startup setting.