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Prospect, educate, and qualify leads through outbound calls and emails; align Podium’s AI solutions with business needs; maintain accurate CRM data; collaborate with sales representatives to schedule meetings and demos; stay informed on industry and technology trends; and meet monthly appointment and deal quotas. This is an in-office role Monday through Friday at the Lehi headquarters.

Provides technical ownership for assigned products by troubleshooting bugs, creating and merging fixes, handling escalations, documenting solutions, and communicating customer feedback to Product and Engineering. The role serves as a technical voice of the customer, improves feedback loops and workflows, manages service-level expectations, and collaborates cross-functionally to resolve product issues and improve customer experience.

Lead product strategy and execution for Podium’s Automotive AI platform. Engage dealership and service-center customers, identify high-value workflows, design and ship AI agents, expand platform capabilities, and drive revenue outcomes. Own the Auto vertical while collaborating with engineering, design, partnerships, finance, legal, sales, onboarding, and customer success. Perform hands-on product management, including user stories, specifications, testing, prototyping, and iteration.

The VP of Sales will own and execute the SMB sales strategy, lead and mentor sales leaders and individual contributors, and scale a high-performing SaaS sales organization. Responsibilities include developing go-to-market plans, achieving revenue targets, coaching strategic selling, managing pipeline and forecasts, guiding complex negotiations, and partnering cross-functionally on growth initiatives, particularly within the Home Services vertical.

Own end-to-end SaaS onboarding for SMB customers, including data migration, technical configuration, training, activation metrics, troubleshooting, and handoff to Customer Success. Manage multiple concurrent implementations, collaborate with Sales, Product, Support, and Customer Success, resolve risks, and improve onboarding playbooks. The role focuses on migrating legacy customer, job, and history data into Podium’s AI platform while ensuring customers launch successfully and adopt the product.

Partners with the EVP of Revenue to define go-to-market priorities, manage operating cadences, align Sales, Marketing, RevOps, Finance, and Product, and drive strategic initiatives. Tracks pipeline, conversion, quota attainment, and capacity signals; identifies risks and corrective actions; prepares board and QBR materials; facilitates leadership meetings; and ensures execution of high-impact revenue projects.

Own the full SMB sales cycle from prospecting and qualification through negotiation and close. Build pipeline through outbound prospecting and inbound opportunities, conduct discovery calls, deliver tailored product demonstrations, manage customer relationships, maintain accurate CRM records and forecasts, and meet revenue and activity targets. The role includes structured coaching, mentorship, and a pathway to Account Executive 1.

Manage initial implementation and onboarding of new customer accounts focused on AI agents. Coordinate integrations, configure AI agents, conduct full-team trainings, monitor adoption and health, resolve issues, manage escalations during first 30 days, and hand off to CSMs. Build and refine internal onboarding processes.

Perform high-volume outbound prospecting to healthcare practice owners and decision-makers via phone, email, and LinkedIn. Qualify opportunities consultatively, book product demonstrations for Account Executives, maintain Salesforce records, exceed meeting and pipeline targets, and partner with AEs to ensure smooth handoffs.

The Recruiter will lead full-cycle recruiting for departments including Customer Success, Finance, Marketing, and G&A, developing strategies and managing metrics to improve hiring processes.