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Serve as a product expert and consultant for nonprofit customers: lead discovery sessions, design/configure donor engagement solutions, build automations, reports, forms, and trainings, manage Professional Services engagements, document best practices, and collaborate across Product, Sales, and Customer Success to improve repeatable services.

Own and evolve a production design system in code used across multiple products: tokens, primitives, components, distribution, documentation, and adoption. Ship production UI work, ensure accessibility, enable AI-consumable patterns, partner with designers, instrument metrics, and drive engineering adoption and throughput.

Owner of full-stack features and platform reliability: build scalable web applications, optimize PostgreSQL performance, maintain asynchronous infrastructure (Celery), migrate frontend to server-side HTMX, ship revenue-driving features, ensure observability and SLO-driven reliability, collaborate cross-functionally, write testable code, and participate in architecture and code reviews.