Lead the engineering and SaaS operations organization across people, architecture, quality, delivery, reliability, security operations, and cloud costs. Drive AI-assisted development adoption, engineering experimentation, legacy modernization, roadmap delivery, production operations, and customer issue resolution. Manage Directors, architects, and distributed engineering teams while improving quality, uptime, cycle time, predictability, and customer outcomes across multiple products.

Lead the engineering and SaaS operations organization, managing directors and multiple product teams. Own architecture, legacy modernization, AI-assisted development adoption, quality, releases, reliability, security operations, cloud costs, and customer outcomes. Establish measurable engineering experiments, improve delivery predictability, oversee production operations, and partner with Product and Customer Success on roadmap execution and escalations.