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The Customer Lifecycle Automation Manager designs and operates automation programs for customer onboarding, adoption, and renewal while ensuring scalability and reducing manual effort across the team.

The Customer Lifecycle Automation Manager will design and implement automated customer journey programs, focusing on onboarding, adoption, and retention while reducing manual efforts.

The Customer Lifecycle Automation Manager will design and implement automated customer journeys, enhance retention strategies, and drive efficiency through workflow automation while working cross-functionally.

Lead a newly unified sales organization to drive growth and market leadership in Transportation Management Systems, managing complex sales deals and processes.

As an Account Manager, you will own a portfolio, drive revenue retention, identify expansion opportunities, manage renewals, and collaborate across teams.

This role involves managing and expanding a portfolio of customers, focusing on Net Revenue Retention and closing opportunities for growth. The Account Manager will work cross-functionally, drive customer outcomes, and influence company processes while maintaining a healthy pipeline and accurate forecasts in CRM tools.

The Account Manager is responsible for owning Net Revenue Retention (NRR), identifying expansion opportunities, managing renewals, and operating as a key player in a SaaS business's growth. They will lead commercial conversations and collaborate cross-functionally to drive customer outcomes while refining the Account Management function.

The Account Manager is responsible for managing a portfolio of $5M-$10M+, focusing on Net Revenue Retention, growth through expansions, renewals, and customer outcomes, while collaborating cross-functionally and refining playbooks.

The Account Manager will own a $5M-$10M+ portfolio, focusing on Net Revenue Retention, up-sell opportunities, and driving customer outcomes in a SaaS environment that demands transformation.

The Account Manager will drive Net Revenue Retention, manage expansion, renewals, and customer outcomes within a substantial portfolio, working cross-functionally to build and refine AM processes.