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Partners with account executives to develop technical sales strategies for enterprise accounts. Leads discovery workshops, solution architecture, demonstrations, proofs of concept, executive presentations, and RFP responses. Advises customers on API management, enterprise integration, cloud architecture, security, AI gateways, and governed AI initiatives. Represents the company at industry events and supports thought leadership. The role is based in Sydney, requires Australian work rights, hybrid onsite attendance, and up to 25% travel across Australia and New Zealand.

Drive B2B enterprise sales across APAC by developing customer relationships, building sales pipelines, managing complex multi-solution sales cycles, presenting software value, meeting quotas, and partnering with Product, Presales, Services, Support, Customer Success, and Marketing teams. The role focuses on selling MFT, API, SaaS, and managed cloud solutions to SMB, mid-market, and enterprise customers across healthcare, supply chain, banking, and public-sector industries.

Own strategic customer relationships across a portfolio, driving adoption, satisfaction, renewals, retention, upsell, and revenue growth. Develop success plans, monitor KPIs, report performance, manage escalations, gather product feedback, document accounts, and improve customer experience processes. Collaborate with product, development, and support teams while engaging senior customer stakeholders. The role requires German proficiency, occasional territory travel, and hybrid work in Rotterdam.

Design and present technical solutions with sales teams, including workshops, product demonstrations, technical education, proofs of concept, and RFI/RFP responses. Support technical escalations and customer questions throughout sales cycles. Advise customers on integration platforms, APIs, microservices, B2B, file transfer governance, cloud and hybrid deployments, security standards, and automation. Build value propositions, lead discussions with technical and executive stakeholders, and develop customer relationships.

Configure, implement, optimize, and support Workday Financial Management solutions. Gather financial business requirements, configure Finance modules, perform functional testing, troubleshoot production issues, develop reports and dashboards, and document processes. The consultant collaborates with finance, business, and technical stakeholders to deliver scalable solutions supporting General Ledger, Accounts Payable, Accounts Receivable, Asset Management, and Banking & Settlement processes.

Provides global technical support to Axway customers and partners, troubleshooting enterprise applications, operating systems, networks, databases, and communication protocols. The role manages customer communications, meets initial-response SLAs, delivers accurate technical guidance, and participates in a 24x7 shift rotation. Strong Linux, networking, database, analytical, communication, and customer-service skills are required.

Provide advanced technical support for enterprise managed file transfer software, troubleshooting applications, operating systems, databases, networks, certificates, and cloud or container environments. Own customer cases from intake through resolution, lead customer communications, coordinate with sales and R&D, document activities in CRM, support product releases, manage service-level commitments, participate in after-hours on-call rotations, and provide proactive account support.

Negotiates and manages software licenses, services agreements, vendor contracts, NDAs, and data protection agreements. Advises leaders on legal, compliance, privacy, security, licensing, intellectual property, employment, and commercial matters. Manages legal documentation, license compliance, customer audits, contract processes, disputes, and business partnerships with Sales, Finance, and Operations.

Lead the global IS support organization across Workday and core enterprise systems. Own L1/L2 support delivery, tiered operating models, SLAs, KPIs, incident and problem management, knowledge management, tooling, automation, vendor coordination, and continuous improvement. Build and develop distributed teams across Europe, the US, and Asia while ensuring multi-time-zone coverage and strong service quality.

Drive new-logo acquisition for Axway’s AI Gateway and Amplify portfolio across large enterprise and regulated-industry accounts. Responsibilities include strategic prospecting, executive engagement, pipeline creation, complex enterprise sales, business-case development, technical validation, negotiation, and contract closure. The role focuses on API security, governance, AI adoption, enterprise integration, and digital transformation, while collaborating with presales, product, marketing, partners, and executives.