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Reviews and quality-checks legal transcripts, orders, documents, and delivery details. Creates and updates records in a web-based application, prepares transcript packages, coordinates standard and rush requests, and communicates with clients and court reporters to resolve discrepancies. Manages multiple deadlines, escalates issues, supports internal handoffs, and handles sensitive legal information with accuracy and discretion.

Serve as the primary client contact through phone, email, and portal interactions. Resolve concerns, provide solutions, escalate complex issues, maintain client relationships, coordinate with internal teams, communicate feedback, and keep accurate records. The role requires professional communication, organization, problem-solving, and proficiency with office, document, collaboration, and client-service software.

Own and enhance Sigma dashboards and business intelligence reporting for the Records Retrieval business. Partner with stakeholders to translate business needs into scalable data solutions, analyze complex datasets, improve data quality and governance, define reporting standards, and support Snowflake data warehouse and modeling initiatives. Deliver actionable insights, automate reporting processes, evaluate analytics tools, and independently drive analytics projects from requirements through delivery.

Review and edit deposition transcripts for grammar, formatting, legal accuracy, consistency, confidentiality, and compliance with company and industry standards. Communicate effectively with internal teams, manage multiple assignments independently, and deliver polished transcripts reliably and on time as a remote 1099 contractor. Familiarity with AI transcription platforms is beneficial, and training is provided on proprietary software.

The Records Case Opening Coordinator will review and add client orders, prepare court subpoenas, answer client inquiries, and assist with problem-solving requirements.

The Records Production Coordinator will assist in obtaining medical and business records, perform clerical duties, and maintain file updates for legal clients.

Provides front-desk and administrative support at an on-site legal services office. Responsibilities include answering calls, greeting visitors, managing mail and deliveries, maintaining supplies and shared spaces, supporting billing through invoice generation and review, and completing filing, scanning, document organization, data entry, vendor coordination, and general office tasks.

Supports a company-wide Windows 11 upgrade by backing up workstations, installing and configuring operating systems, drivers, and business applications. Tests devices and peripherals, troubleshoots desktop and application issues, provides hands-on end-user assistance, documents completed upgrades, and escalates complex technical problems. The role is fully on-site in King of Prussia, Pennsylvania, for a six-month contract.

The Business Development Manager will prospect new clients, maintain relationships, represent the company in the legal market, and manage a sales territory.

Sell Magna Legal Services' litigation support solutions across the Boston territory. Build and execute territory strategy, prospect and develop client relationships, maintain pipeline in CRM, collaborate with subject matter experts and operations, attend industry events, and travel for client meetings to grow revenue and cross-sell services.