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As a Field Operations Manager at Via, you will be responsible for ensuring operational excellence, managing driver supply, and responding to customer and driver feedback. You will work collaboratively with a team to scale operational processes and tools. This is a great opportunity for an entry-level candidate with strong communication and problem-solving skills.
As a Field Operations Manager, you will be responsible for managing operations and ensuring an excellent customer experience. This is a part-time role that will require 15-25 hours per week. You will oversee operations, manage driver supply, prioritize issues, and collaborate with a team to optimize operations. You should be socially perceptive, environmentally conscious, and have experience in project management and customer service.
As a Senior Staff Engineer at Via, you will shape the technical landscape, drive innovation, lead complex projects, provide technical leadership, and contribute to the development of cutting-edge software solutions. You must have 10+ years of experience in software development, expertise in cloud infrastructures, and strong backend programming skills in an object-oriented language. A Bachelor's or Master's degree in Computer Science or related field is required.
Manage daily operations and drive continuous improvement for student transit services. Ensure operational excellence, manage driver supply, prioritize issues, and scale operational processes using technology. Collaborate with teams, analyze metrics, and optimize operations. Requires project management experience, customer service skills, and ability to work in a fast-paced environment.
As a Principal Engineer at Via, you will shape the Group’s technical vision, lead complex technical projects, provide technical leadership, and drive system design and architecture efforts. You will work on high-impact projects crucial to the company’s success and maintain the highest standards of technical excellence.
Via is seeking a Field Operations Manager to oversee daily operations using their innovative technology platform, ensure operational excellence, manage driver supply, prioritize operational issues, and drive continuous improvement and growth of services. This is an in-person position based in the Kalamazoo/Grand Rapids area.
Responsible for managing daily operations, driving continuous improvement, and overseeing operations for a Transit-as-a-Service (TaaS) platform. Must ensure operational excellence, manage driver supply, and collaborate with interdisciplinary teams to optimize operations and scale processes.
Lead and manage a team of backend and frontend engineers in developing end-to-end services and core infrastructure components. Collaborate with cross-functional teams, develop and execute the team's roadmap, oversee project objectives, and mentor team members to deliver exceptional results.
Lead the design process for significant product areas, perform user research, create prototypes, collaborate with cross-functional teams, and shape the future of smart transportation.
Lead the design process for significant product areas, perform user research, create user flows and prototypes, collaborate with cross-functional teams, and contribute to reshaping transportation experiences through innovative design solutions.
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