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The Customer Support Specialist I responds to customer inquiries, troubleshoots issues, escalates complex cases, and maintains customer interaction records, supporting users of the SQUIRE platform.

The Machine Learning Engineer will manage the ML lifecycle from ideation to deployment, developing scalable ML systems and collaborating cross-functionally to enhance product features at SQUIRE.

The Senior Backend Engineer for Payments will build and maintain payment systems, automate testing, and work on process improvements within a collaborative team environment.

Lead design initiatives for barber management products, balancing user needs and business goals while contributing to design systems and usability tests.

Lead strategy for SQUIRE's embedded payments platform, managing merchant and customer experiences while ensuring compliance and scalability.

The Full-Stack Engineer develops and maintains scalable product features using React and Node.js, ensuring robust architecture and user experiences, collaborating with cross-functional teams, and optimizing application performance.

Lead and build SQUIRE's Product Marketing function: define positioning and category narrative, run product launches and pricing/packaging, enable sales with messaging and playbooks, translate customer and AI insights into GTM strategy, and partner cross-functionally to drive conversion, revenue, and adoption.

The Customer Experience Specialist focuses on retaining customers by managing cancellations, upselling, and providing product expertise and training. They collaborate with support teams to enhance customer experience and reduce churn.

The Customer Success Manager drives post-sale customer health through account management, ensuring product adoption, managing relationships, and reducing churn while identifying upsell opportunities.