Top Tech Jobs & Startup Jobs

As a Senior SDET, you create automation frameworks, ensure platform health, lead initiatives, participate in QA tasks, and collaborate with teams to enhance software quality.

Monitor, moderate, post and engage on client social channels; formulate brand-aligned responses; track influencers and competitors; analyze trends, build reporting frameworks, and recommend scalable social media programs to maximize ROI.

Lead implementation consultant responsible for configuring and deploying Sprinklr solutions, performing business analysis, system design, testing, training, health checks, and advising clients on best practices for contact center integrations and platform adoption.

Lead architectural strategy for large, multiyear enterprise CX and CCaaS transformations. Act as senior technical advisor, set AI/data/omnichannel standards, resolve complex integrations, influence product roadmap, establish reference architectures, and mentor senior SA teams.

Lead end-to-end delivery of a strategic enterprise Sprinklr program for a public-sector client in Milan. Manage retained team, scope, risks, budgets, stakeholder relationships, and reporting. Coordinate cross-functional and multi-geo teams, ensure project governance, and deliver measurable client outcomes while working on-site three days per week.

Lead Implementation Consultant configures and deploys Sprinklr for enterprise customers, advises on platform design and integrations (contact center, telecom, CRM), conducts health checks, trains users, and acts as client escalation and implementation lead to drive adoption and best practices.

Own and expand relationships with Fortune-level customers in a defined territory. Identify, negotiate, and close large enterprise SaaS deals, engage C-suite stakeholders, generate new leads, and act as a strategic extension of the customer team to deliver unified customer experience solutions.

Serve as the primary technical advocate for platinum customers, lead escalations and bridge calls, analyze ticket trends, coordinate with Support, Engineering, and Sales, ensure SLA adherence, monitor account health, and participate in bi-monthly weekend on-call rotation to drive timely issue resolution and continuous improvement.

Manage and optimize Sprinklr configurations for onboarded clients, identify platform gaps and design solutions, maintain platform relevancy, train users, oversee enablement, ensure client value, support Sales and Success teams, and assist Services Directors with platform performance and enhancements.

Lead end-to-end execution of CCaaS-wide programs across product, platform, security, and SRE. Manage scoping, milestones, risks, and stakeholder alignment; run operational cadences, incident/RCA follow-through, and launch readiness. Build scripts and agents to automate tracking and reporting from Jira, cloud billing, monitoring, and Git. Translate engineering details into executive narratives and maintain a single source of truth for program state.