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Lead pre-sales engagements for large enterprise accounts: design and present Sprinklr-based CX solutions, lead discovery and workshops, act as SME in Customer Experience Management, create reusable presales collateral, partner with Sales and Customer Success to drive adoption and revenue.

Lead strategic customer success activities for enterprise clients: manage relationships, drive product adoption and ROI, create outcomes plans, track customer health, remove adoption blockers, enable self-service, advocate product enhancements, and identify upsell/cross-sell opportunities while coordinating cross-functional teams to deliver large-scale transformational programs.

As an Enterprise Sales Development Representative, you'll prospect and generate new business opportunities while collaborating with Account Executives to drive growth in North and South America.

Lead marketing measurement and reporting for brand, content, lifecycle, customer, and product initiatives. Build KPIs and dashboards, cleanse large data sets, run advanced analytics and forecasting, generate actionable insights, and collaborate cross-functionally to optimize marketing ROI and measurement methodologies.

Serve as a senior presales trusted advisor for enterprise accounts: lead discovery, design tailored Unified-CXM solutions, run workshops and POCs, craft solution architectures, deliver demos, and align cross-functional teams to drive measurable marketing and CX outcomes.

The role involves collaborating with teams to define product specifications, conduct market research, drive development, monitor product performance, and act as a product evangelist.

Architect and build highly scalable backend systems; lead full project lifecycle from design to deployment; mentor engineers; collaborate across distributed teams; ensure engineering best practices; drive innovation and cloud-native solutions on AWS/Azure using modern data stores and messaging platforms.

The role involves designing and building VoIP modules, optimizing call routing, managing telephony infrastructure, and monitoring live traffic. Responsibilities include implementing features such as call recording and collaborating with QA and backend teams.

As a Sales Development Representative at Sprinklr, you will seek new sales leads, engage in networking, and secure meetings for Account Executives. Qualifications include fluency in German and English, sales experience, and a passion for technology.

Lead integrated marketing campaigns, managing cross-channel programs and partnerships to optimize performance and drive business objectives.