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Act as a trusted advisor and technical lead in sales cycles, conducting discovery, designing tailored CX/MarTech solutions on Sprinklr, running workshops and POCs, translating technical capabilities into business value, and supporting complex, high-value deals while mentoring colleagues.

Lead global rollout of Sprinklr SaaS and CCaaS products, overseeing planning, resources, risk, budget, compliance, stakeholder engagement, performance tracking, continuous improvement, and mentoring cross-functional teams to ensure on-time, on-budget delivery.

As a Sales Development Representative at Sprinklr, you will seek new sales leads, engage in networking, and secure meetings for Account Executives. Qualifications include fluency in German and English, sales experience, and a passion for technology.

Lead integrated marketing campaigns, managing cross-channel programs and partnerships to optimize performance and drive business objectives.

The Senior Cloud Engineer is responsible for managing cloud infrastructure, improving systems scalability, deploying SaaS products, and mentoring junior team members, with a focus on automation and cloud security best practices.

Lead pre-sales and professional services engagements to scope, propose, and close services and success offerings for enterprise customers. Develop proposals, SOWs, project plans, and forecasts; document technical and organizational requirements; present to executives; coordinate cross-functional teams to ensure delivery readiness and long-term value realization from Sprinklr deployments.

Lead delivery and optimize Sprinklr CXM and CCaaS implementations for enterprise clients. Manage managed-services engagements, configure platform solutions, train users, identify optimizations, support sales/success teams, and maintain platform relevance and industry expertise.

Lead and scale design systems, content design, product operations, and early-career development for a global, AI-first enterprise SaaS product. Establish governance, standards, onboarding, coaching, and cross-functional practices to improve usability, accessibility, consistency, and operational visibility across product suites.

The role focuses on ensuring customer value from Sprinklr's platform, managing relationships, providing solutions, and optimizing service delivery in the CCaaS industry.

The Senior Helpdesk Analyst provides IT support for Sprinklr, focusing on both local and global user assistance, hardware setup, troubleshooting, and integrating AI-driven solutions for improved service delivery.