Top Tech Jobs & Startup Jobs

Create and manage compelling B2B SaaS content across web pages, blogs, customer stories, campaigns, emails, social media, paid ads, presentations, and video scripts. Partner with cross-functional marketing and design teams, simplify complex enterprise technology, maintain brand and editorial standards, manage multiple deadlines, and use AI tools to support research, ideation, and drafting while applying strong editorial judgment.

Analyze Sprinklr platform data to generate actionable customer insights and recommendations for marketing, brand, product, and customer service. Own client communication and deliverables, synthesize quantitative and qualitative analysis into executive-ready reports, track social media trends, and design KPI-driven frameworks and presentations.

The role focuses on ensuring customer value from Sprinklr's platform, managing relationships, providing solutions, and optimizing service delivery in the CCaaS industry.

The Senior Helpdesk Analyst provides IT support for Sprinklr, focusing on both local and global user assistance, hardware setup, troubleshooting, and integrating AI-driven solutions for improved service delivery.

Lead and mentor implementation consultants to deliver Sprinklr platform deployments. Manage multiple concurrent implementations, own client relationships, define regional strategies, develop best practices, mitigate risks, report KPIs, and ensure alignment with sales, product, and customer success.

Lead enterprise Professional Services projects for top customers, managing a portfolio of 5-7 accounts. Drive scope, change, risk, stakeholder engagement, cross-functional coordination, reporting, and client satisfaction while guiding multicultural teams and shaping Sprinklr-based solutions.

The Customer Success Manager is responsible for driving adoption and value for Sprinklr's clients, managing relationships, and ensuring seamless onboarding and usage of the platform, along with providing strategic product advice and optimizing customer experiences.

The Lead Customer Success Manager at Sprinklr will manage customer relationships, drive product adoption, ensure customer success metrics are achieved, and identify upsell opportunities while overseeing cross-functional teams to deliver impactful customer solutions.

The Sr. Customer Success Manager at Sprinklr drives customer adoption and ROI while managing relationships and ensuring product value realization through a consultative approach and deep understanding of customer needs.

Lead delivery and optimize Sprinklr CXM and CCaaS implementations for enterprise clients. Manage managed-services engagements, configure platform solutions, train users, identify optimizations, support sales/success teams, and maintain platform relevance and industry expertise.