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As a Customer Support Manager, you will lead a team to assist APAC customers in understanding and utilizing the Forter platform effectively. You will troubleshoot technical issues, manage escalations, and collaborate with engineering teams, all while developing key processes for continuous improvement and project management to enhance service delivery.
As a Senior Analytics Consultant, you will collaborate with global retailers to provide tailored analytical solutions, conduct data analysis using Snowflake DB and Kibana, and guide clients on best practices to enhance their strategies against fraud. You will also work closely with internal teams to drive success for Forter's strategic accounts, leveraging your analytical skills and stakeholder engagement.
As a Sales Operations Manager, you'll support the VP of American Sales, enhance sales efficiency, lead operational excellence, analyze performance data, and optimize market coverage while addressing operational challenges. You'll collaborate with enablement teams and refine performance metrics to drive revenue growth and improve team performance.
As a Technical Support Engineer at Forter, you will be responsible for assisting customers in resolving their technical issues, providing solutions, and ensuring satisfaction with Forter's services. You will leverage your problem-solving skills to address inquiries related to digital commerce and fraud prevention technology.
The GTM Operations Analyst will analyze existing datasets to enhance marketing performance, improve ROI, and support strategic decisions for the GTM team. Responsibilities include building reports, enabling stakeholders, tracking campaign performance, and maintaining data integrity.
The Sales Development Representative will source qualified opportunities, conduct discovery conversations, and articulate solutions to meet customer needs within the retail sector. They will collaborate with various teams and navigate data resources to identify decision makers and generate interest in Forter's offerings.
The Sr. Financial Systems Administrator at Forter will maintain and develop customizations in NetSuite, manage ongoing customizations, and contribute to large-scale global transformation projects. The role involves collaboration with stakeholders, documentation maintenance, and ensuring compliance in financial systems. Candidates should possess technical skills in SuiteScript and integration tools, and exhibit strong communication abilities.
The Senior Manager, Sales Development will lead the SDR team in the Americas, focused on driving pipeline development for Enterprise accounts. Responsibilities include coaching the team, designing strategies, monitoring performance, and ensuring alignment with sales and marketing efforts. The role emphasizes leadership, collaboration, and operational excellence, aiming to foster a high-performance team culture and career growth opportunities. It also involves recruiting talent and promoting retention through development perspectives.
As a Principal Product Manager, Trusted Identities at Forter, you will lead product vision and strategy for the Identity Protection Offering, analyzing market trends, collaborating with cross-functional teams, and ensuring product market fit. You will define customer goals, track performance indicators, and serve as a product evangelist, driving innovation and complex project management.
As a Sales Development Representative, you'll engage in proactive outreach to generate qualified leads for Account Executives, conduct initial discovery conversations, and identify decision makers in large retail enterprises, all while working towards sales quotas.
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