The Customer Account Manager at Tenna will manage customer accounts to minimize churn and drive growth. Responsibilities include acting as a trusted advisor, providing customer support, identifying unmet needs, driving adoption, and improving customer engagement and retention. The role also involves strategic interactions to ensure a strong alignment and satisfaction with Tenna's platform.

The Project Coordinator at Tenna manages customer installations, coordinates with Field Service Specialists, ensures trackers are installed correctly, provides support to the team, and identifies process improvements. They lead the Tenna Mechanic Certification Program and collaborate with various teams to ensure projects are completed on time and within budget. Strong organizational, project management, and communication skills are essential for this role.