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Coordinate and lead short-duration client onboarding and implementation projects from kickoff to go-live. Maintain documentation and status reports, execute project tasks, manage issues, onboard data feeds, set system parameters, support project managers, validate structured data, and apply data management and generative AI tools to improve implementation efficiency.

Support HR operations for Manila employees including onboarding/offboarding, contract administration, leave and benefits management, payroll verification, compliance with Philippine labor laws, work visa support, HR reporting, employee inquiries, and HRIS/process improvement initiatives.

Lead and manage the SFCM application portfolio, including governance, roadmap planning, team leadership, stakeholder alignment, prioritization across workstreams, KPIs, risk management, and continuous process and service improvements.