Top Tech Jobs & Startup Jobs

Provide front-line support for IngramSpark/Lightning Source customers via phone, email, and chat. Troubleshoot issues, resolve complaints, manage customer requests, liaise with internal teams (sales, premedia, operations), upsell services, maintain product and industry knowledge (metadata optimization, file compliance), support third-party agents, and attend customer meetings to deliver high-quality service.

Lead enterprise IT compliance and data privacy programs: develop and improve frameworks, interpret regulations, run audits (PCI, SOC, third-party), manage vendor risk, oversee remediation and reporting, and evaluate emerging technologies for regulatory adherence.

The Manager, Human Resources partners with site leadership to oversee HR services, ensuring compliance and managing employee lifecycle processes at a manufacturing facility.

Senior Systems Engineer responsible for administration, security, and optimization of the enterprise Microsoft 365 tenant (SharePoint Online, OneDrive, Teams, Exchange Online). Owns architecture, permissions, mail flow, Purview/DLP, Power Automate workflows, Copilot readiness, license management, and Tier 3 escalation. Partners with Security & Compliance, creates documentation, mentors junior staff, and supports incident response and roadmap communications.

Act as primary contact for channel publishers to manage orders, stock, returns, damages, metadata, data feeds and distribution issues. Liaise with sales and systems teams to escalate incidents, provide sales reporting and data, participate in projects, and maintain client relationships. Occasional travel to key channels.

The Senior Integration Engineer manages B2B and EDI integrations, drives modernization of legacy systems, and leads partner onboarding while ensuring reliable integration experiences.

Drive acquisition and growth of metadata/data customers by building pipelines, negotiating contracts and reseller terms, onboarding clients, delivering product demos and training, collaborating with Sales/IT/Finance/Marketing, and reporting on pipeline and revenue targets to meet data sales and collection goals.

Lead enterprise application strategy and execution across software engineering, architecture, data engineering and AI teams. Own product lifecycle, technical roadmap, operational excellence, developer experience, and executive stakeholder communication to deliver scalable, cloud-native, data-driven SaaS solutions and measurable business outcomes.

Process publisher invoices, statements, credit/debit memos, settlements, and reconciliations. Verify deliveries and payment discrepancies, respond to publisher inquiries, maintain Excel spreadsheets, file paperwork, and provide Shared Services backup.

Plan, execute, and optimize consumer advertising campaigns across channels (Ingram iD, Walmart, Meta, Google). Monitor performance, report results to stakeholders, manage campaign inventory, and support development of revenue-generating marketing programs.