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The Director of Customer Experience will build a new Experience Center, enhance member loyalty, and drive innovation in member services through a focus on operational excellence and quality care in Medicare Advantage plans.

The role involves solving healthcare problems using AI, building impactful systems, and shipping real code in a challenging environment.

The Provider Success Manager will manage provider partnerships, ensure effective platform adoption, analyze performance metrics, and enhance physician engagement in value-based care.

The Engineering Director will lead and manage the cloud infrastructure and developer enablement, focusing on AI-native systems, team development, and security operations.

As a Lead Physician, you will oversee patient care, conduct in-home visits, mentor nurse practitioners, and lead quality improvement initiatives.

As a Senior Data Scientist, you'll lead projects leveraging data to enhance healthcare outcomes, mentor team members, and align data efforts with business goals.

Lead the evolution of claims payment accuracy by optimizing strategic configurations, managing a small team, and implementing automated solutions to enhance operational efficiency in healthcare plans.

The Senior Strategic Configuration Analyst will validate and test configuration logic for Medicare Advantage claims, ensuring payment accuracy and compliance with CMS regulations. Responsibilities include designing test plans, analyzing defects, managing testing environments, and supporting AI-enabled testing frameworks.

The Senior Claims Researcher audits claims accuracy, conducts root cause analysis, compiles reports, and collaborates with internal teams to ensure correct payment processing.

The Senior Product Manager will oversee customer integrations, ensuring data quality and facilitating technical partnerships with enterprise clients in healthcare settings. Responsibilities include building scalable integration infrastructure and leveraging AI for operational efficiency.