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Leads Optum Serve’s enterprise technology strategy, IT operations, engineering, AI, cloud, security, and platform capabilities supporting federal healthcare clients. Advises senior government and corporate stakeholders, drives modernization and compliant solution architectures, oversees technology budgets exceeding $20 million, manages vendors and contracts, and builds a 100-plus-person technology organization. The CIO also leads governance, risk management, federal compliance, customer-facing solution development, and strategic growth initiatives.

Leads internal audit and advisory services, including risk-based audit planning, strategic, financial, operational, and information systems audits, third-party audit coordination, control evaluation, reporting, and corrective action tracking. Partners with senior leaders to strengthen risk management, develops audit priorities, manages staffing and budgets, and leads and develops audit teams across the organization.

Designs, codes, tests, and debugs software applications and components while collaborating with business analysts to develop requirements. Supports an enterprise technology modernization program using modern software development practices. The role requires object-oriented programming experience and use of AI tools in the software development lifecycle, with preferred experience in databases, .NET, JavaScript frameworks, cloud platforms, Kubernetes, CI/CD, and test automation.

Supports Optum pharmacy finance by leading accrual estimates, actuals reporting, forecasting, financial modeling, and performance analysis. The role identifies financial opportunities, evaluates legislative impacts, maintains recurring reports, analyzes large datasets, and presents findings to finance and pharmacy leadership. It requires advanced Excel skills, strong analytical abilities, and effective collaboration across a matrixed organization.

Lead end-to-end delivery of enterprise conversational AI platforms, including chatbots, voice bots, and virtual assistants. Design scalable cloud-native solutions using Amazon Lex, Dialogflow, CI/CD, Terraform, and responsible AI practices. Drive Agile execution, stakeholder alignment, operational excellence, and AI adoption while mentoring engineers and technical leads. Partner with product, architecture, security, and business teams to deliver secure, compliant, and innovative AI solutions.

Leads Connected Device Security, Data Protection, and Insider Risk programs across healthcare environments. Develops cybersecurity roadmaps, DLP and information protection capabilities, insider threat governance, IoMT/IoT security processes, operational metrics, and investigative workflows. Partners with Security Operations, Engineering, Clinical Engineering, Privacy, Legal, HR, Compliance, and IT. Ensures alignment with HIPAA, HITECH, NIST, CIS Controls, and HITRUST while using approved AI tools to automate analytics and improve operations.

Design user interfaces, visual elements, reusable components, and digital imagery for Optum’s web experiences. Apply design systems, usability, accessibility, research insights, and user feedback to create high-quality solutions. Collaborate with product, engineering, content, research, and global design teams across multiple projects. Present work, participate in critiques, mentor designers, support implementation reviews, and use AI-enabled tools responsibly to improve design workflows.

Leads end-to-end product design for complex web and mobile experiences, from discovery through delivery and continuous improvement. Partners with product, engineering, research, and business teams to translate insights into user-centered solutions. Creates flows, wireframes, prototypes, and high-fidelity designs; advocates for accessibility and inclusive design; evolves design systems; influences product strategy; supports implementation quality; and mentors other designers.

Design end-to-end traditional, conversational, and agentic search experiences across web and mobile. Create accessible interfaces for search results, AI-generated outputs, structured data, conversational flows, edge cases, and agent actions. Build Figma components and prototypes, partner with product, engineering, research, and design systems teams, validate designs through testing and metrics, present design rationale, and mentor junior designers.

Sell complex revenue cycle services and technology solutions across a territory. Own territory strategy, pipeline, and deal lifecycle; build executive relationships; lead RFP/RFI responses; use AI-enabled tools for research, prioritization, and productivity; coordinate internal stakeholders; and provide revenue cycle subject-matter expertise to drive measurable client outcomes and close new business.