Lead portfolio risk and opportunity analysis, develop standardized retention and recapture playbooks, and create a subscription Value-Added-Services offering. Partner with Product, Data Engineering, Sales, and Customer Success to monetize retention expertise and drive client outcomes.

The Lifecycle Marketing Manager will lead customer marketing strategies, manage demand generation campaigns, and collaborate across teams to drive growth and renewals.

Technical leader on the Customer IQ team driving architecture and implementation of end-to-end customer data flows. Set technical direction, refactor legacy systems toward microservices/APIs, ensure data correctness, partner on automated testing and CI/CD, and translate business intent into robust, observable platform features.