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Manage corporate customers using Arctic Wolf CyberSOC to drive renewals and expansions via consultative selling. Deliver quarterly account reviews, advise customers, build risk mitigation plans, forecast at-risk accounts, and coordinate issue resolution while ensuring customer satisfaction and data security.

The Senior Program Manager drives strategic initiatives and manages complex cybersecurity programs, ensuring alignment with business goals and regulatory requirements while leading cross-functional teams.

Design, implement, and evolve enterprise IT architecture solutions across cloud/hybrid, SaaS, and on‑prem platforms. Lead cross-functional architecture initiatives, define integration approaches, support AI/automation enablement, ensure security and governance alignment, optimize performance and cost, mentor teams, and contribute to standards, vendor evaluations, and modernization efforts.

Lead design and implementation of scalable, secure backend services and APIs for cloud-based cybersecurity products. Drive architecture, optimize performance and security, mentor developers, integrate with frontend (React/TypeScript), work with databases and message queues, and collaborate with security and DevOps teams.

The Account Representative - Commercial identifies prospects, educates customers, partners with channels to drive sales, and achieves quotas while demonstrating technical aptitude in the cybersecurity sector.

Lead architecture and delivery of the SOAR full-stack platform: design scalable backend services and React frontends, build distributed/event-driven systems, run cloud-native apps on Kubernetes/Docker/AWS or GCP, own end-to-end delivery and operational excellence, drive engineering standards, mentor engineers, and collaborate with Product/UX/QA to improve platform scalability, reliability, and developer productivity.

Lead design and delivery of complex full‑stack SOAR platform features. Build scalable backend services, responsive React frontends, APIs and microservices, deploy cloud‑native solutions with Docker/Kubernetes on AWS/GCP, mentor engineers, drive architecture, CI/CD, and operational best practices.

Serve as a trusted advisor for corporate customers using Arctic Wolf’s CyberSOC solutions. Manage accounts to ensure satisfaction, achieve renewals and expansion through consultative selling, conduct account reviews, forecast and mitigate at-risk customers, negotiate upsells, and coordinate resolution of customer issues while promoting product adoption and growth.

Designs, configures, and maintains ServiceNow platform solutions including scripting, integrations, data imports, reports, dashboards, Discovery and Orchestration, upgrades, and troubleshooting to support security operations and internal process workflows.

Design, build, test, and scale high-performance, containerized microservices for a real-time threat analysis pipeline. Deploy services to cloud platforms, operate in CI/Infrastructure-as-Code environments, and collaborate with engineering teams to evolve the Managed Risk Platform and handle large-scale security event processing.