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The Operations Manager is responsible for daily hiring, onboarding, training, and direct supervision of restaurant team members, ensuring high-quality standards in operations.

The Operations Manager oversees restaurant team members and delivery drivers, focusing on shift management, hiring, training, quality control, and customer service to achieve sales goals.

The Manager Designate assists the General Manager in ensuring compliance with product and customer service standards, manages shift operations, trains staff, drives sales, and maintains inventory and budget compliance to achieve store goals.

The Manager Designate assists the General Manager in ensuring compliance with product and service standards, managing sales and profit goals, and maintaining inventory levels while fostering a team-oriented environment.

Lead regional technology vendor performance and partner with franchise and regional leaders to align technology with business needs. Manage vendor relationships, track SLAs and contracts, triage and resolve technical and process issues, and advocate regional requirements to central product and development teams to drive adoption and growth.

The Manager Designate supports the General Manager to uphold company standards in product quality and customer service, manages shifts, and drives sales and profit goals while ensuring compliance with laws and operational procedures.

Lead enterprise strategy and growth for Papa John’s third-party marketplace channels. Own joint business planning, aggregator contract negotiations, and multi-million dollar precision marketing. Build test-and-learn frameworks, optimize storefronts and conversion, coach franchise/DMA leaders, monitor performance metrics, and integrate cross-functionally with marketing, tech, operations, and finance to drive profitable incremental order growth.

The Manager Designate assists the General Manager in ensuring compliance with company standards, managing team performance, improving customer service, and meeting profit goals while fostering a team-oriented atmosphere.

Support the General Manager by supervising shifts, enforcing product and service standards, training staff, managing sales and profit goals, controlling inventory and costs, performing cash and administrative duties, and ensuring compliance with laws and company policies while developing skills to become a General Manager.

Manage shift operations, staff hiring/onboarding/training, performance and corrective actions, ensure food safety and quality standards, maintain cleanliness and security, execute cash and financial controls, and support sales and customer service goals at high-volume restaurants.