Manages strategic relationships with enterprise clients, builds C-suite access, conducts annual program maturity and partnership assessments, develops executive advocates, identifies account risks and expansion opportunities, and delivers executive-level insights. The role requires deep contingent workforce expertise, consultative engagement experience, strong communication, analytical ability, and 8 or more years in contingent workforce, VMS, or workforce solutions.

Leads day-to-day delivery of a complex recruitment and vendor management program for an enterprise client. Manages client relationships, staffing suppliers, candidate lifecycle operations, escalations, compliance, reporting, governance, and continuous improvement. Ensures supplier accountability, accurate operational data, timely issue resolution, and adherence to service-level expectations while identifying opportunities to strengthen and expand the client partnership.

Supports AI governance and compliance by monitoring global regulations, developing compliance roadmaps, gathering evidence across product and software development lifecycles, maintaining policies and model documentation, and updating risk registers. Builds AI agents and automations, contributes to internal training, supports RFP responses, and coordinates public AI Trust Center content while collaborating with Product, Engineering, Security, Legal, Data Science, and Sales.