Top Tech Jobs & Startup Jobs

Designs, tests, debugs, and optimizes prompts and AI extraction patterns for large language models. Supports AI extraction onboarding, validates model performance, documents configuration fixes, and provides tuning recommendations. Maintains and troubleshoots RPA workflows affected by AI integrations, collaborating with automation engineers. Produces error logs, onboarding reports, optimization packages, and RPA support summaries.

Reviews logistics contracts, carrier transactions, and data feeds to standardize SCAC, charge, service, container, unit-of-measure, and invoice codes. Clears data exceptions, maintains production and FT tables against EDI specifications, supports carrier onboarding, and collaborates with integration, audit, PMO, and operations teams. The role ensures accurate data classification for rating, auditing, reporting, and analytics while identifying opportunities to streamline and reject poor-quality data.

Leads a global team of logistics data analysts and auditors, ensuring accurate audit execution, exception resolution, customer metric achievement, and SLA compliance. Responsibilities include task allocation, KPI and scorecard reviews, customer and carrier escalation management, SOP development, audit review preparation, performance monitoring, coaching, and continuous process improvement. The role requires collaboration across regions and the ability to support shifting schedules for 24/5 coverage.

Oversee end-to-end delivery of managed freight bill and payment services for assigned clients. Responsibilities include invoice processing, audit and cost allocation issue resolution, settlement support, reporting, client communications, business reviews, records control, and continuous improvement projects. The role coordinates with internal departments to resolve client and system issues, manages multiple deliverables, and provides occasional onsite client support and after-hours flexibility.

Provides first-level support to customers and carriers through email, tickets, and phone. Analyzes and resolves issues within scope, triages tickets to functional teams, monitors SLA progress, manages Help Center requests, documents procedures, prepares reports, performs selected prepayment processing, and identifies continuous improvement opportunities. Requires strong communication, analytical, organizational, and teamwork skills, with availability for day, mid, or night shifts.

Design and develop ETL solutions with Informatica, build data pipelines, ensure data quality, collaborate with stakeholders, and resolve data issues.

Assist the Platform Operations team in documenting workflows, refining content, auditing documentation, and improving internal resources for better accessibility.

Document and organize engineering operational workflows, runbooks, and incident guides; audit and standardize internal documentation; support migrations across Confluence/Notion/SharePoint; collaborate with engineers and support teams to improve knowledge discoverability.

Intern will design, develop, and maintain Playwright-based smoke and regression test suites, translate requirements into test scenarios, run and analyze automated tests, leverage AI-assisted tools to improve automation, document results, and collaborate with developers and QA engineers.

Analyze freight contracts and financial transaction data to find patterns, mitigate risks, and identify cost-saving opportunities. Prepare regular reports, evaluate logistics cost components, gather and manage large datasets, and recommend solutions to improve freight audit and payment processes.