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The Bilingual Customer Support Engineer at FireMon provides exceptional customer support for technical issues related to FireMon products. Responsibilities include managing and prioritizing customer tickets, conducting troubleshooting, collaborating on projects, and maintaining high standards of customer service. This position also requires flexibility for on-call shifts in a 24/7 support environment.

The Senior Full Stack Software Engineer will design, build, and deliver firewall management solutions, collaborating with product teams throughout the product lifecycle. Responsibilities include writing clean, maintainable code, participating in code reviews, evaluating modern technologies, and supporting current services. The role involves learning new systems and contributing to improving product functionalities based on customer needs.

The Enterprise Account Executive is responsible for formulating and executing sales strategies to drive new customer acquisition and revenue growth. This role involves identifying and managing client relationships, negotiating agreements, and collaborating with various teams to meet sales targets in a competitive market.

Sales Engineers at FireMon are responsible for presenting and demonstrating the product value to potential clients, conducting discovery conversations, understanding client business needs, and ensuring effective product adoption. They serve as the technical liaison throughout the sales process, managing relationships with clients and assisting with technical queries while collaborating closely with internal teams.