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Develop and maintain manual and automated testing for a B2B SaaS web application, APIs, and mobile apps. Responsibilities include designing test cases, building UI and API automation, performing end-to-end, acceptance, exploratory, regression, and functional testing, investigating defects, and improving QA processes throughout the software development lifecycle. The role collaborates with developers, product managers, and stakeholders to ensure product quality and customer-focused releases.

Support sales by delivering technical presentations and demos, design solutions for enterprise deals, integrate software and automation systems, gather competitive intelligence, and relay customer needs to product teams to drive product improvements.

As an Account Executive, you will manage a sales territory, build client relationships, progress prospects through the sales funnel, and achieve new business targets while utilizing CRM tools.

Manage end-to-end customer data migration projects during SaaS implementations. Extract, transform, and upload customer data using Excel, Power Query, AI tools, and FMX. Serve as the data subject matter expert, answer customer questions, participate in implementation meetings, lead product trainings, meet deadlines, and collaborate across Customer Success teams while improving processes and client satisfaction.

Provide frontline SaaS customer support through tickets, phone, and live chat; answer product questions, troubleshoot and document technical issues, meet SLAs, lead user training, complete site configuration projects, and support implementation and retention teams. The role also develops documentation, maintains customer satisfaction, and improves support workflows.

The Sales Development Representative will make calls, schedule meetings, manage leads, and support marketing efforts while collaborating with the sales team.

Sell FMX facility management software to K-12 districts across a West Coast territory. Manage full sales cycle from prospecting and demos to negotiation and closing, work with SDRs, use Salesforce/Gong, meet quarterly metrics, and support onboarding expectations for district implementation.

Manage a portfolio of ~70 strategic B2B SaaS accounts to retain and grow ARR via account planning, multi-threading, MEDDPICC qualification, renewal leadership, and internal deal team coordination. Forecast expansion ARR, maintain Salesforce hygiene, and partner through handoffs to protect and expand enterprise relationships.

Lead product positioning, messaging, and go-to-market execution for a B2B SaaS product. Develop value propositions, enable sales with assets, conduct market and competitive research, partner with Product and Content teams, and drive customer advocacy through testimonials and insights to support launches and ongoing product adoption.

As an Enterprise Account Executive, you will manage strategic accounts, drive sales through complex cycles, and collaborate with teams to solve client challenges and meet quotas.