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Partner with named accounts to drive workflow adoption, measurable value, renewals, and expansion. Co-design and configure Notion workspaces, define success plans, run business reviews, identify expansion opportunities, and coordinate with Solutions Consultants and Services to deliver outcomes tied to commercial metrics.

Partner with named accounts to drive workflow adoption, value realization, renewals, and expansion by designing and deploying durable Notion-based systems. Co-own account strategy with Solutions Consultants, manage success plans, and iterate programs to reduce churn and improve measurable customer outcomes.

Build and scale core AI platform primitives and integrations to enable rapid, safe AI product development. Own infrastructure, shared libraries, APIs, observability, and reliability systems; operate production AI systems, debug provider/model behavior, and implement versioning, rollout controls, and quality gates to minimize user disruption.

Lead design, launch, and scale of recruiting systems and programs: interviewer training and quality, interviewer pool health, recruiter onboarding, specialty hiring programs, and cross-functional playbooks. Partner with recruiting, people, finance, and senior leadership to drive high-priority initiatives and improve hiring consistency and effectiveness.

Design and run Notion's early-career recruiting programs end-to-end: source diverse emerging talent, build assessments and employer brand, convert interns/new grads, and coach hiring teams. Partner with Engineering, Product, Design, Sales, and People to scale pipelines and improve candidate experience using data-driven approaches.

Partner with named accounts to drive adoption, value realization, renewals, and expansion using Notion. Own mutual success plans, run use-case consultations, design workflows that demonstrate ROI, coordinate with Solutions Consultants and Services, and build repeatable programs to increase adoption and predictable revenue for AI-enabled workflows.

Drive workflow adoption, value realization, and renewals for a book of named accounts. Partner with Solutions Consultants and Services to define mutual success plans, demonstrate ROI to executives, design repeatable workflows and programs, and recover flat or at-risk renewals while enabling customers to build durable AI-enabled systems in Notion.

Lead execution of customer support strategy to deliver scalable, high-value CX. Build operating frameworks, forecasting, analytics, and metrics (CSAT, FRT, churn). Manage CX tech stack projects, automate journeys and playbooks, partner with RevOps and cross-functional teams, set headcount and OKRs, and identify AI opportunities to improve efficiency and customer outcomes.

Manage a book of named accounts to drive workflow adoption, value realization, renewals, and expansion. Co-design Notion workflows with customers, maintain success plans, run business reviews, identify services needs, and partner with Solutions Consultants and Services to deliver measurable ROI and predictable revenue.

Lead and scale Notion's global demand engine by designing integrated demand programs across paid, digital, email, web, webinars, and emerging channels. Build high-velocity testing, partner with Product Marketing, Performance Marketing, Marketing Ops, and RevOps on audience, offers, attribution, forecasting and reporting. Hire and coach a demand team, drive ABM and partner marketing maturity, and serve as a trusted partner to Sales and executive leadership to turn product stories into scalable pipeline.