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Manage a pooled portfolio of customers to drive adoption, retention, and satisfaction using digital platforms. Conduct scalable onboarding, triage support via Intercom/Success Hub, provide lifecycle guidance, usage insights, automated business reviews, and collaborate with Support, Sales, and Account Management. Help improve and scale CS processes and document transitions in Salesforce.

Manage and grow a portfolio of accounts by building trusted advisor relationships, driving product adoption, executing success plans, overseeing renewals, identifying upsell opportunities, coordinating with support and product teams, and facilitating customer best-practice communities to maximize value and retention.

Advise APAC clients on international PR strategy, write high-quality bilingual press releases, develop multi-channel content strategies, analyze media landscape and campaign data, integrate PR Newswire solutions, deepen client relationships, identify upsell opportunities, and contribute to sales enablement and best practices.

Responsible for outbound B2B solution selling in Taiwan (90% outbound first year), generating new leads via cold calling/email, meeting sales targets for wire distribution, multimedia and workflow solutions, managing client relationships for renewals, and reporting sales activity to supervisors.

Own and grow large Enterprise and Government accounts to expand ARR and protect NRR. Lead multi-year strategic account plans, execute advanced discovery with executive, procurement, security and technical stakeholders, navigate regulatory and procurement frameworks, run MEDDPICC-based complex negotiations and renewals, maintain forecast accuracy, and align expansion with delivery and product roadmap.

As a Sales Development Representative at Cision, you will engage potential customers, generate leads, manage relationships, and collaborate with the sales team to build a sales pipeline and drive revenue.

The Communications Strategist will develop content strategies, produce high-impact content, manage vendor partnerships, and present to stakeholders, focusing on client needs and market insights.

Conduct inbound and outbound outreach to identify prospects, book qualified demos for Account Executives, hit monthly quotas, make high-volume calls/emails, prospect target accounts, collect market data, and use sales tools like Salesforce to advance opportunities.

The Financial Accountant is responsible for accounts receivable, collections, accounts payable, and month-end close activities, including financial analysis and reconciliations.

Lead customer onboarding and implementation for Cision platforms: run discovery, success planning, training, platform configuration, and milestone tracking to ensure timely value realization and high customer satisfaction while coordinating cross-functionally.