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The Customer Success Representative is responsible for managing and renewing customer accounts, ensuring product adoption, engaging with clients to educate them on new features, negotiating contracts, and providing support for customer inquiries and ticket resolutions. They also collaborate with internal teams and maintain records in the CRM system.

The Customer Success Representative is responsible for renewing customer maintenance contracts, eliminating obstacles to renewals, monitoring expiring agreements, providing quotes, handling inquiries, and upselling services while ensuring high levels of customer satisfaction and retention.

The Assistant Accountant will prepare financial reports for multiple entities, manage month-end activities like reconciliations, and ensure accurate recording of transactions. Responsibilities include tax compliance, cash flow forecasts, and assisting in audits. The role requires attention to detail and strong communication skills while fostering collaboration with other departments.