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Generate new pipeline through multi-channel outbound outreach, qualify prospects using structured frameworks, and record activities in Salesforce. Use AI-enabled prospecting tools to prioritize accounts, research buyer context, book meetings, and collaborate with marketing, sales, and technical teams to convert leads into sales-qualified opportunities while meeting monthly KPIs.

Manage named commercial account renewals and expansions to exceed quota. Proactively engage customers before support expiration, perform health checks, promote adoption, negotiate at executive level, handle licensing/support issues, maintain Salesforce records, support channel partners, and meet KPIs and satisfaction goals.

Lead architecture and development of an AI-assisted learning platform: design data models, authentication, CI/CD, and infrastructure; build async Python services over PostgreSQL; integrate LLM APIs and document parsing; implement security and responsible AI controls; manage deployments and observability; mentor and grow the engineering team.

Serve as a technical post-sales advisor managing implementation, architecture, and project coordination for Veeam solutions. Provide assessments, designs, configuration guidance, documentation, knowledge transfer, and act as liaison with support while identifying additional client needs and improving processes.

Leads and develops a team of Customer Success Engineers responsible for onboarding, adoption, resilience maturity, customer health, executive engagement, renewal readiness, and expansion support. Establishes scalable success practices, measurable customer outcome plans, health scoring, reporting, and operational standards. Partners with Sales, Renewals, Product, Support, Professional Services, and Technical Account Management while serving as an escalation point for strategic enterprise customers. Drives technical capability, coaching, continuous improvement, retention, and revenue-aligned customer success outcomes.

As a Customer Success Engineer, you will drive customer outcomes with technical expertise in Veeam products, ensuring effective onboarding and identifying opportunities for expansion and risk mitigation while engaging with stakeholders.

The Senior Account Executive is responsible for closing sales with private accounts and partners, focusing on developing new business opportunities, up-selling, and maintaining accurate forecasts in Salesforce.

The role involves designing, developing, and maintaining an internal automated testing framework and tools for Veeam products, while participating in product development and improving efficiency through AI-assisted tools.

The role involves designing, developing, and maintaining an internal automated testing framework and supporting tools for Veeam products, while participating in product development and improving engineering processes.

The Sales Development Representative will generate new business opportunities, support prospects with product information, collaborate with sales colleagues, and maintain CRM records.