Top Tech Jobs & Startup Jobs

Design and develop reliable, scalable backend solutions for cloud backup and data protection products. Implement business logic, build features across product modules, own major components, contribute to architecture decisions, analyze requirements with product management, and estimate implementation effort. The role supports integrations with Google Cloud, AWS, Azure, and Microsoft Entra ID.

Provide technical customer support for virtualization backup issues. Troubleshoot logs, Windows and networking environments, Veeam systems, and third-party Microsoft and VMware components. Own support cases from investigation through resolution, identify defects or misconfigurations, implement break-fix solutions, educate customers, and document interactions accurately in the CRM within SLA requirements.

Provides first-line technical support for Veeam data protection and backup solutions. Responsibilities include triaging and prioritizing customer cases, troubleshooting issues, collecting and analyzing logs, resolving routine problems, documenting interactions, meeting SLAs, escalating complex cases, and contributing to knowledge-base content. The role requires fluent Japanese, IT support or system administration experience, foundational Windows and networking knowledge, strong customer service, and effective case ownership and organization.

Provide technical customer support for Kasten K10 by troubleshooting, reproducing, and tracking issues; collaborating with engineering, sales, and product teams; documenting solutions; identifying product enhancements; supporting adoption; and participating in weekend and holiday coverage rotations. The role requires expertise in networking, cloud, virtualization, backup, recovery, Linux administration, Docker, Kubernetes, and scripting.

Own Veeam’s global enterprise partner marketing strategy for its Data & AI Security portfolio. Build scalable partner go-to-market playbooks, define partner profiles and growth strategies, lead product launch readiness, create messaging and enablement assets, develop integrated campaigns, and drive partner-sourced and partner-influenced pipeline. Collaborate with sales, product marketing, alliances, channel, demand generation, and regional teams while tracking activation, campaign performance, and adoption metrics.

Own technical customer success across Veeam’s Data Platform, leading onboarding, adoption, optimization, migrations, protection planning, recovery simulations, and resilience reporting. Identify churn risks and expansion opportunities, build technical success roadmaps and business cases, and support renewals. Engage CISO and CIO stakeholders while translating technical, business, and risk signals into recommendations. Partner with Sales, Customer Success, and Marketing to drive adoption, retention, and account growth.

Develop and maintain automated tests for Veeam products, enhance testing frameworks, design and implement tests, analyze source code and test results, manage testing infrastructure, support automated testing systems, and maintain defect databases. Collaborate with international software development and QA teams while contributing high-quality C# code across Windows and Linux environments.

Develop and maintain automated tests for Veeam products, enhance testing frameworks, design and implement test cases, analyze source code and results, manage defects, support testing systems, and build testing infrastructure. Collaborate with software development teams while using C#, .NET, PowerShell, CI/CD tools, and test management platforms.

Develop and maintain automated tests for Veeam products, enhance testing frameworks, design and implement test cases, analyze source code and results, manage defects, support automated testing systems, and build testing infrastructure. Collaborate with software development teams while working primarily with C#, .NET, PowerShell, and CI/CD tools.

Leads complex post-sales technical support for data privacy, security, cloud, and AI-related environments. Diagnoses issues, manages escalations, improves SLA performance and support metrics, documents root causes, authors knowledge-base content, mentors engineers, and partners with Engineering and Product Management to influence product improvements. Requires expertise in databases, Linux, scripting, networking, containers, virtualization, and technical support lifecycle processes.