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Provides expert technical support for Veeam products through phone, email, and web conferencing. Troubleshoots virtualization software, Windows and Linux servers, networks, applications, IIS, Exchange, SQL, and domain controllers. Handles complex and high-priority issues, maintains customer relationships, collaborates with sales and account teams, contributes to knowledge-base documentation, and mentors less experienced engineers. The role also includes on-call responsibilities and maintaining service-quality and KPI performance.

Generates and qualifies demand for strategic accounts, conducts outbound prospecting, identifies buying-group members, nurtures prospects, manages CRM and cadence workflows in Salesforce, collaborates with account executives, and meets monthly sales KPIs. The role requires fluent English and French, knowledge of Veeam products and backup technologies, strong communication, research, social selling, organization, and independent working skills.

The Lead Account Executive is responsible for managing key enterprise accounts, driving sales growth, building relationships, and executing a market-driven strategy in the UK & Ireland.

Generate and qualify sales opportunities for strategic accounts by engaging marketing-generated leads and buying-group members. Conduct outbound calls, emails, social outreach, and nurture cadences; manage prospecting and account data in Salesforce; collaborate with account executives and sales teams; meet monthly KPIs; participate in sales events and ongoing product and methodology enablement.

Leads and develops Kasten Specialist Solutions Engineers and Architects across EMEA and APJ. Owns technical win strategy, solution architecture, demonstrations, proof-of-concept execution, pipeline health, field enablement, and partner relationships. Collaborates with sales, product management, engineering, cloud ecosystem partners, and system integrators. Requires strong Kubernetes, virtualization, enterprise data protection, complex deal, and multinational people leadership experience. Travel is up to 30%, with occasional global travel.

Lead and develop distributed Kasten Solutions Engineering teams across EMEA and APJ. Own technical win rates, solution architecture, demonstrations, proof-of-concept execution, territory strategy, pipeline reviews, field enablement, and partner relationships. Collaborate with sales, product management, engineering, cloud partners, and system integrators while remaining hands-on with enterprise architects and technical executives. Travel up to 30% across the regions.

Leads and develops distributed Kasten Specialist Solutions Engineering teams across EMEA and APJ. Owns technical-win standards, including discovery, architecture, demonstrations, and proof-of-concept execution. Partners with sales leadership on territory strategy, pipeline health, and enterprise pursuits; builds field enablement and certification; manages technical relationships with strategic ecosystem partners; and communicates customer feedback to Product Management and Engineering. The role requires hands-on Kubernetes expertise, enterprise pre-sales leadership, and travel up to 30%.

Generate inbound and outbound demand, research prospects, conduct discovery, and qualify opportunities using PACCT frameworks. Convert qualified meetings into pipeline, document actionable intelligence in Salesforce, and manage handoffs to Sales Specialists. Collaborate with Sales and Marketing on account targeting, lead quality, and campaign feedback. Maintain accurate CRM records, stay informed on industry trends, and continuously improve sales effectiveness.

Lead a UK & Ireland enterprise sales territory focused on Defense and Public sector accounts. Manage existing key customers, hunt new logos, coordinate distributed teams, drive sales execution across Veeam's data resilience and cloud portfolio, and build senior stakeholder and partner relationships to accelerate revenue and pipeline growth.

Develops and closes commercial sales opportunities across Upper Austria, Salzburg, and Tyrol through partner and direct sales. Responsibilities include prospecting new mid-market and enterprise customers, cold outreach, upselling and cross-selling existing accounts, maintaining Salesforce forecasts and opportunity data, coordinating marketing activities, and achieving sales targets. The role requires frequent customer and partner engagement, at least 50% travel, a valid Category B driver’s license, and fluent German and English.