Top Tech Jobs & Startup Jobs

Leads PointClickCare’s HR technology roadmap, Workday migration, AI-agent deployment, workflow redesign, data governance, and responsible AI controls. Oversees HR technology teams, vendors, budgets, configuration, testing, cutover, hypercare, adoption, and change management. Partners cross-functionally to improve HR service delivery, establish trusted data and reporting, and redesign processes for safe automation and effective AI-human collaboration.

Provides technical leadership for site reliability and operational development. Designs automated, repeatable cloud and infrastructure solutions; monitors service objectives and business metrics; improves application resiliency, performance, efficiency, and cost. Builds monitoring, deployment, testing, and vulnerability-response automation while supporting mission-critical production systems. Collaborates with software, security, product, and business teams, conducts technical training and resilience exercises, and promotes sound development, change-management, and operational practices.

Lead and manage high-visibility customer support escalations, coordinate cross-functional resolution with engineering/product/customer success, build the escalation management function and processes, use data to drive incident response and customer recovery plans, and communicate outcomes to technical and executive stakeholders.

Lead and coordinate high-visibility customer escalations across engineering, product, customer success, and support. Build the escalation management function, create data-driven recovery plans, use metrics to improve processes, and communicate outcomes to technical and executive stakeholders.

The Principal Software Engineer will design and implement features, write production-grade code, mentor team members, and ensure technical excellence within a Scrum team.

Lead strategic talent development for assigned business functions by designing and delivering multi-modal learning programs, managing instructional design projects end-to-end, partnering with HR and business leaders to assess skills gaps, running workshops/off-sites, and monitoring learning metrics for continuous improvement.

Lead and scale UX, content design, and research across a multi-product B2B healthcare platform. Define experience strategy, governance, design systems, and AI-enabled workflows; partner with Product and Engineering; build and coach design teams; drive measurable improvements in usability, adoption, accessibility, and customer satisfaction.

Lead and scale UX, content design, and user research across a complex B2B healthcare product portfolio. Define experience strategy, governance, design system adoption, AI-enabled interactions, and measurable UX quality metrics. Partner with Product and Engineering, reduce ambiguity, embed UX early in discovery, and build high-performing design teams to improve usability, adoption, accessibility, and customer satisfaction.

The Accounts Receivable Specialist manages collections for a portfolio of strategic customer accounts. Responsibilities include contacting clients about overdue balances, researching billing issues, reconciling accounts and unapplied payments, maintaining customer records, preparing account analyses, coordinating pre-authorized payments, and supporting recovery efforts with internal teams. The role requires strong communication, negotiation, attention to detail, analytical ability, and experience working in a fast-paced, cross-functional finance environment.

The Accounts Receivable Specialist manages collections for strategic customer accounts, communicates about overdue balances and billing inquiries, reconciles accounts and unapplied payments, researches billing issues, prepares account analyses, maintains customer records, coordinates pre-authorized payments, and supports recovery efforts with internal teams and clients.