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Own delivery of a media-focused SaaS product from contractual scope through pilot launch. Responsibilities include building and sequencing the backlog, writing acceptance criteria, coordinating engineering and external API dependencies, managing milestone risks, overseeing MVP design, and preparing enterprise-client onboarding, operator playbooks, and measurement plans. The role requires strong paid media or ad-tech expertise and product management experience with technical platforms, APIs, data, or AI products.

Conduct end-to-end product research for a generative AI SaaS platform, including participant recruitment, interviews, usability testing, diary studies, surveys, and RITE testing. Translate client feedback into actionable product insights and requirements, collaborate with product managers and engineers, improve research operations, and manage relationships with engaged superusers. Communicate findings through compelling storytelling and demonstrate how research influences product decisions, feature adoption, and client satisfaction.

Generate and qualify enterprise and mid-market leads across global markets, with emphasis on the UK and US. Conduct disciplined outbound outreach through calls, email, and LinkedIn; nurture prospects; qualify opportunities using BANT; schedule sales meetings and demos; collaborate with account executives; and manage prospect data in Salesforce and related tools. Meet monthly qualified-lead targets and contribute to pipeline and closed-won growth.

Own a high-value enterprise account, driving adoption, renewals, retention, expansion, and customer satisfaction. Build strategic relationships across business units, agencies, and departments; design scalable onboarding and training programs; use data-led insights to improve engagement; and collaborate cross-functionally to influence product priorities. The role also contributes to customer success playbooks, enablement, and community initiatives for a generative AI advertising platform.

Own a high-value enterprise account, driving adoption, renewals, retention, expansion, and customer satisfaction. Build strategic relationships across business units, agencies, and departments; design scalable onboarding and training programs; use data insights to improve engagement; advocate for customer needs with Product, Engineering, and Creative; and contribute to customer success playbooks and enablement initiatives.

Own a high-value enterprise account, driving adoption, renewals, retention, satisfaction, and expansion. Build strategic relationships across business units and agencies; design scalable onboarding and training programs; use data insights to improve engagement; and collaborate cross-functionally to influence product priorities. The role also contributes to customer success playbooks, internal enablement, and community engagement around generative AI.

Build and govern production-grade generative AI agents, prompts, workflows, and creative systems for advertising. Translate client and creative-team needs into technical implementations, evaluate AI models and platforms, establish quality and reliability standards, and lead training, documentation, and adoption. The role works under Art and Creative Directors to turn creative briefs into scalable, on-brand campaigns across markets, channels, and languages.

Build and operate GenAI agents, prompts, workflows, and creative systems for scalable advertising production. Translate client and creative-team needs into technical implementations, establish governance and quality standards, evaluate AI models and platforms, and support adoption through training, documentation, and workshops. The role works under Art and Creative Directors, serving as the technical authority on GenAI capabilities while improving creative production speed, quality, and reliability.

Build and operate production-grade GenAI agents, prompts, workflows, and creative systems for advertising. Translate client and creative-team needs into scalable technical implementations, govern workflow quality and reliability, evaluate emerging AI models, document best practices, and lead training and adoption. The role supports Art and Creative Directors by applying GenAI to copy, imagery, video, and campaign production across brands, markets, and channels.

Own day-to-day security operations across endpoints, identity and access, cloud, and SaaS tools. Administer MDM, patching, encryption, access reviews, and joiner/mover/leaver processes; monitor alerts and investigate incidents; support Vanta evidence collection for SOC 2, ISO 27001, and ISO 42001; assist with vendor and customer security questionnaires; and provide practical desktop and device support.