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Designs, deploys, and maintains mission-critical applications across virtualized and containerized environments. Builds CI/CD pipelines, monitoring, observability, and configuration-management workflows; provisions developer toolchains; reduces development friction; and supports highly available, scalable systems. Responsibilities include incident response, root cause analysis, continuous improvement, customer collaboration, and reliable delivery in federal government environments. The role supports continuity of operations and may require work during shutdowns, emergencies, or other critical situations.

Design, engineer, and sustain secure enterprise endpoint environments across Windows, macOS, and iOS in classified federal settings. Lead imaging, patching, vulnerability remediation, device lifecycle management, endpoint platform optimization, automation, Tier 3 escalation support, and integrations with identity, network, and cybersecurity systems. The role requires active Top Secret clearance, SCI eligibility or higher, immediate contribution, and support during emergencies or government shutdowns.

Design, implement, and maintain secure, high-availability enterprise networks for federal customers. Serve as a technical SME for routing and switching (BGP, OSPF), SD-WAN, Peplink, and Cisco platforms; troubleshoot complex issues and support mission-critical operations with minimal ramp-up.

As a Senior Site Reliability Engineer, you'll design and maintain critical applications, develop CI/CD pipelines, and ensure high availability while leading incident response and providing innovative solutions to meet customer needs.

Design, implement, and maintain secure, high-availability enterprise network solutions for federal customers. Serve as a technical SME for routing and switching (BGP, OSPF), SD-WAN, and Cisco platforms, troubleshoot complex issues, perform network traffic analysis, and support mission-critical operations with minimal ramp-up.

Design, deploy, and maintain mission-critical containerized and virtualized workloads; build and operate CI/CD pipelines, monitoring, and configuration management; provision developer toolchains; reduce developer friction; lead incident response and root cause analysis; ensure scalability, availability, and government compliance in production environments.

Design, implement, and harden scalable cloud solutions (primarily AWS) across high-classification domains. Mentor engineers, automate deployments with IaC, enforce cloud governance/security, and participate in risk assessments and stakeholder engagements.

Develop, configure, and maintain ServiceNow applications, workflows, integrations, and service portal solutions to support ITSM and ITOM. Partner with stakeholders to assess processes, migrate SharePoint workflows, implement automated solutions, build scripts using JavaScript/GlideScript, support reporting/analytics, and provide Tier 3 support and platform modernization.

Lead and oversee daily system operations and client-server teams, monitor performance and report metrics to CTO PMO. Manage server and virtualization infrastructure (VMware vSphere/Horizon), Windows Server and desktop environments, patch VMware servers and Windows desktops, and perform vulnerability analysis using CVSS. Provide IT/admin support for conferences and interface with customers to resolve system issues and ensure mission application availability.

Lead product lifecycle and roadmap for software or data-driven capabilities supporting the Defense Intelligence Enterprise. Define requirements, create functional specs and mock-ups, prioritize tradeoffs, guide development in Agile, drive adoption, and manage stakeholder relationships with government and executive audiences.