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Support the Lead Services Planner to schedule, staff, prepare, and close out professional learning engagements. Maintain scheduling records, confirm logistics with customers and coaches, coordinate materials, trigger invoicing and close-out processes, and ensure timely completion per service level agreements.

Manage contracts end-to-end including drafting, negotiation, execution, renewals, and closeout. Monitor milestones, obligations, and COIs; surface risks; resolve disputes and escalate to attorneys as needed. Maintain contract records, produce monthly reporting, improve processes and contract management system functionality, and support legal team workflows and operational initiatives.

Write, edit, and submit state adoption materials and RFP responses for K-12 curricula. Review RFIs/RFPs for requirements, draft proposal language, complete online submission forms, coordinate with sales and content teams, manage deadlines, build templates, proofread, and track assignments to ensure accurate, timely proposals.

Supports pre-sales strategy by delivering customized curriculum presentations, webinars, pilot trainings, and educator support. Partners with sales teams to tailor solutions to regional and district needs, address customer questions, overcome objections, and position Great Minds products against competitors. The role requires strong knowledge of educational curricula, instructional practices, and pedagogy, along with effective presentation, communication, organization, and stakeholder relationship skills. It is remote, requires frequent travel during peak sales periods, and demands a valid driver’s license and willingness to fly and drive.

Provides technical support and rostering assistance for K-12 digital products. Responsibilities include analyzing order and support-ticket data, advising school and district administrators on integrations, troubleshooting technical issues, coordinating with Sales, Success, Product, and Development teams, identifying recurring errors, and creating visual trend reports to recommend improvements.

Lead end-to-end product management for the math portfolio, owning vision, roadmap, research, and launches. Serve as the voice of the customer through user research, pilots, and analytics. Drive cross-functional alignment across Content, Marketing, Sales, Finance, Design, and Operations. Monitor post-launch performance, manage budgets, and prioritize tradeoffs to maximize adoption and impact in K-12 classrooms.

Lead California sales strategy and revenue for K-12 curricula, managing up to ten field reps. Recruit, coach, forecast, build pipeline, coordinate cross-functional efforts, and represent product in the field to drive adoption and growth.

Lead strategy and execution for the Math product portfolio, driving vision, roadmap, investment cases, and go-to-market. Partner with content, research, digital, finance, and sales teams to ensure instructional research and student outcomes inform product decisions. Manage budget, post-launch performance, and a team of product managers while establishing user testing and educator feedback systems to iterate and improve adoption, usage, retention, and renewals.

Provide Tier 1 and Tier 2 support for enterprise business applications (Salesforce, NetSuite, Dayforce, etc.), triage and escalate incidents, maintain SLAs and documentation, assist end users, communicate outages/changes, and collaborate with product owners to reduce support volume and test releases.

Lead QA activities for a consumer-facing digital platform: design and execute test plans, write and run test cases, log and track defects, validate APIs and data with SQL, and improve QA processes while partnering with product and engineering.