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The Retention Field Representative is tasked with retaining membership in assigned areas through field outreach, community events, and assisting members with product inquiries. This role requires effective communication, adherence to compliance standards, and relationship-building with members while utilizing systems like Sales Force for documentation.

The Community Resource Coordinator II supports community connection activities by connecting members to necessary community resources for their care management journey. This role includes outreach, health education, and collaboration with clinical teams, while also managing community resources to comply with health plan standards.

The Resource Coordinator II will support community connection activities by connecting members to resources for care management, coordinating outreach efforts, providing health education, documenting community resources, assisting clinical teams, and conducting health assessments. The role includes telephonic and in-person outreach to promote awareness of available resources and requires compliance with health plan policies.